Executives

This role is primarily responsible to deal with B2B business where individuals may receive calls from suppliers, Technicians and will have to investigate and come out with the final solution.Primary Responsibilities:Speak with client customer/engineers, investigate and communicate proper solutionsInput correct information’s on client systemsProviding simple information available in the systemEnsure SLA target are achievedEligibility Criteria and Competencies:Minimum 0-1 year of voice experience ;Excellent communication skills, both verbal and written ;Excellent working knowledge of MS Office – MS Excel, Word Doc, OutlookDemonstrates good time management and organizational skills ;Understands the need for confidentiality ;Ability to give attention to detail and accurac ; ; ;