Tuesday, October 28, 2025
Mercure

F&B Attendant

Posted: 1 days ago

Job Description

Company DescriptionAt Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.This is a high-impact role with growth opportunities for an ambitious applicant. Make it your next move.Job DescriptionWe are seeking a dedicated and customer-focused F&B Attendant to join our team in Kuala Lumpur, Malaysia. As an F&B Attendant, you will play a crucial role in providing exceptional dining experiences to our guests while maintaining high standards of service and efficiency.Greet and seat guests in a friendly and professional mannerTake food and beverage orders accurately and efficientlyServe food and beverages according to established standards and proceduresPrepare and present bills, process payments, and handle cash transactionsMaintain cleanliness and organization of dining areas, tables, and service stationsAssist in daily setup, restocking, and inventory managementEnsure compliance with food safety, hygiene, and sanitation regulationsCollaborate with kitchen staff to ensure timely and accurate food preparationAddress guest inquiries and concerns promptly and courteouslyParticipate in team meetings and training sessions to enhance service qualityAssist in special events and catering services as neededPositions are open for Malaysians & Permanent Resident onlyQualificationsPrevious experience in food and beverage service is preferredExcellent communication skills and a friendly, positive attitudeStrong customer service orientation with the ability to anticipate guest needsFlexibility to work in shifts, including evenings, weekends, and public holidaysBasic English communication skills; proficiency in Malay is an advantageKnowledge of food and beverage preparation and service techniquesFamiliarity with HACCP standards and food safety regulationsPhysical stamina to stand and walk for extended periodsBasic math skills for handling cash transactions and bill calculationsAbility to work efficiently in a fast-paced environmentTeam player with a willingness to assist colleagues as neededNeat and professional appearanceFresh Graduate are welcome to applyAdditional InformationJoin us at Accor, where life pulses with passion!As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.Hospitality is a work of heart,Join us and become a Heartist®.

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