F&B Director

Oversee the full, high-level operation of all hotel food and beverage outlets, ensuring luxury standards, exceptional culinary experiences, profitability, regulatory compliance, and overall guest satisfaction within an all-inclusive environment. • Lead the daily operations of all outlets: restaurants, bars, room service, banquets, and support areas. • Ensure full compliance with SLS brand standards and luxury service guidelines. • Oversee setups, service flow, timing, and presentation of food and beverage offerings. • Guarantee premium, high-quality culinary experiences aligned with the property’s luxury concept. • Manage guest feedback, complaints, and surveys, implementing prompt corrective actions. • Monitor uniformity, service excellence, and hospitality standards across all F&B teams. • Develop and manage the annual departmental budget. • Oversee cost controls, inventory management, purchasing, and waste reduction. • Track key performance indicators: cost per guest, average check, inventory turnover, and labor productivity. • Recruit, train, and motivate culinary, bar, sommelier, and service teams. • Implement development plans, ongoing training, and performance evaluations. • Foster a professional, ethical, and growth-oriented work environment. • Ensure compliance with all applicable regulations and internal standards, including NOM, COFEPRIS, and Distintivo H. • Oversee food handling, hygiene, sanitation, storage practices, and safety protocols. • Lead internal and external audits. • Collaborate with Executive Chefs and mixologists to develop innovative menus. • Create strategies to enhance guest satisfaction and optimize costs within the all-inclusive model. • Coordinate special events, culinary experiences, and SLS signature offerings.Position RequirementsEducation • Bachelor’s degree in Hospitality Management, Culinary Arts, Tourism, or a related field. • Specialized training in Food & Beverage Management preferred. • 5–7 years of leadership experience in luxury hotels (all-inclusive experience strongly preferred). • Proven experience managing high-volume operations (300+ rooms). • Experience leading large, multicultural teams.