Family Liaison Officer

About UsCourt Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.Our people enable the Courts Group to deliver on each jurisdictions own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadlyThe Coroners Court of Victoria (CCOV) has three roles. Independently investigating deaths and fires. Certain deaths and fires are reported to Coroners for independent investigation. Their investigations seek to establish the facts - when, where, how, and why the death or fire happened. Reducing preventable deaths. Wherever possible, the Coroner will suggest ways to prevent similar deaths or fires by making well informed and practical recommendations, based on the evidence before them. Promoting public health and safety and the administration of justice. CCOV regularly reports on data and trends regarding preventable deaths in Victoria to help inform public health responses.For more information on CCOV, please visit www.coronerscourt.vic.gov.au.About The RoleFamily Liaison Officers support coroners and help bereaved families navigate the coronial process with empathy, trust, and clear communication.Core Functions Of The Role Are ToDelivering sensitive information to families and friends of the deceased on behalf of Coroners and court staff.Working compassionately and effectively with families to provide high-quality grief and bereavement support.Collaborating with a wide range of internal and external stakeholders to ensure services are timely, coordinated, and of a high standard.You can also read the attached ‘A Day in the Life of a Family Liaison Officer' to find out more on what you can expect working at CCOV.About YouAs the successful candidate, you will have experience in referring and delivering bereavement and trauma-informed support for individuals experiencing grief and loss.You Will Also Possess exceptional communications skills Have the ability to engage with a diverse range of stakeholders, especially bereaved families, and friends Be a team player with the ability to manage a high case load and prioritise effectivelyHow To ApplyPlease click the ‘Apply Now' button, ensuring you include the following documents in your application:ResumeA cover letter (not exceeding two pages) demonstrating the attributes and experience relevant to the role (see Key Selection Criteria in the attached Position Description)Other InformationCSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.We aim to create a workforce that reflects the community in which we live.If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.