Fashion Consultant - Maxmara - Riyadh

Join Chalhoub Group as a Fashion Consultant - Maxmara - RiyadhFor over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.Every step at Chalhoub Group is taken to build a future where luxury dreams become reality - bridging cultures and crafting memorable experiences for consumers. The Group delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps.What You'll Be DoingAs a Fashion Consultant, you will be responsible for achieving individual and collective sales targets while delivering exceptional guest experience. You will also support the implementation of CRM, CX, and other key customer and people initiatives in-store.Collect data on customer behaviour, top sellers, slow movers for business reviewsDrive client relationships within an omni-channel approachProvide pre-buying feedback on productsDrive eNPS through people experience initiatives and cultureEnsure adherence to VM guidelines and Standard operating procedures (SOPs)Ensure click and collect are conducted within SLAsEnsure customer data is properly captured in adherence to marketing team requirementsPromote loyalty program (MUSE) and stay up-to-date with app offeringsSupport with in-store marketing events and activationsKeep abreast of all brand social media activities and campaignsDrive sell-throughs within the storeSupport in-store CX initiativesProvide input to what's working well/what's not working well within the storeWhat You'll Need To SucceedStrong English communication skillsExperience within Luxury FashionWhat We Can Offer YouWe offer a competitive benefits package, including health care, child education contribution, remote and flexible working policies, and exclusive employee discounts.We invite all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.