Direct Services Assistant Manager

Remote Full time
🔍 Find Similar Jobs

Job Details

Employment Type

Full time

Category

Other

Salary

2,007.00 USD

Valid Through

Aug 26, 2025

Job Description

Company DescriptionFeeding San Diego is a non-profit organization on a mission to connect every person facing hunger with nutritious meals by maximizing food rescue. Established in 2007, Feeding San Diego rescues surplus food from local and national food donors before it goes to waste and gets it to people facing hunger in San Diego County. It is the only Feeding America partner food bank in the region. Feeding San Diego is dedicated to building a team that reflects the diverse county we serve, including those with varying backgrounds and life experiences.

Applicants who strengthen our team through personal knowledge of poverty and food insecurity, as well as members of marginalized groups, are encouraged to apply. Job DescriptionPOSITION SUMMARYThe Direct Services Assistant Manager supports the operation and performance of internal food distribution programs, ensuring efficient and effective service to address community food insecurity. This role includes supervising a team of four coordinators, coordinating program resources, and assisting with strategic initiatives to streamline food distribution processes as they align with the organization’s strategic goals.

Imperative to this role is the ability to maintain program compliance, think critically, foster relationships, and interact with individuals throughout the organization and community in a positive fashion. The Direct Services Assistant Manager may be required to complete other tasks as assigned by the Direct Services Manager in support of FSD’s mission. Essential Duties And ResponsibilitiesThe following duties and responsibilities are those considered to be essential but do not represent all the job functions that may be required to be performed by this position. Other comparable duties and responsibilities may be assigned as needed.

Occasional evening or weekend work is required as a condition of employment. Program Operations and OversightAssist in managing the day-to-day operations of internal food distribution programs. Oversee food inventory, scheduling, and resource allocation to meet the program needs. Support the implementation of processes that improve program efficiency and service quality. Monitor distribution activities to ensure compliance with organizational policies, safety standards, and local regulations. Collaborate with volunteers, site leads, and community partners to support distribution events. Team Leadership and DevelopmentSupervise the Direct Services Team, providing clear direction, coaching, and performance feedback.

Assign tasks, manage workloads, and evaluate team performance to meet program goals. Facilitate team meetings to communicate updates, set goals, and address challenges. Provide training and mentorship to staff and volunteers to ensure successful program operations. Administrative and Strategic PlanningAssist in developing and executing strategies to address community food insecurity effectively. Assist with the preparation of communication materials, including updates to site leads and community members. Support data collection and analysis to evaluate program performance and outcomes. Participate in planning and implementation of special projects and campaigns, such as seasonal distributions or program expansions.

INTERACTIONThe position also requires frequent interaction with all FSD staff and volunteers of our community. QualificationsEDUCATION/YEARS EXPERIENCERequiredHigh School Diploma/GEDPrevious experience working in a nonprofit or external facing rolePreferredBachelor’s degree in nonprofit management, social work, or another related field. 2-3 years of experience in food distribution operations, preferably within a nonprofit or community-focused organization.

Knowledge, Skills And AbilitiesExceptional written and oral communicationDemonstrates good judgment and exceptional attention to detailAbility to quickly resolve conflict using tact, sensitivity, and discretionExcellent organizational and project management skillsProfessional demeanor with an aptitude for analytical thinking and problem-solvingResponsible, well organized, and demonstrated initiativeExcellent customer service skills, both in-person, virtually, and on the telephoneAbility to work under pressure with tight deadlines and thrive in a fast-paced, dynamic environmentAbility to work independently and collaboratively; follow through on tasks with minimal supervisionProficiency in Microsoft Office, Word, PowerPoint, Excel and OutlookKnowledge of nonprofit organizational practicesPassion for and commitment to Feeding San Diego’s mission to alleviate hunger and food insecurityTOOLS AND EQUIPMENT USEDPersonal computer, multi-line phone, copier, and printer.

LICENSES/CERTIFICATIONSMust have reliable transportation and possess and maintain a valid California driver’s license, a satisfactory driving record, including proof of personal vehicle insurance coverage and insurability under the Agency’s insurance carrier standards. Must be able to obtain and keep a forklift and electric pallet jack certification. Training will be provided. Physical, Mental And Environmental RequirementsThe physical demands described here are representative of those that an employee will be asked to successfully perform to fulfill the essential functions of this job. While performing the duties of this job, the employee is regularly expected to:

Performs work in an office and warehouse space housing warehouse operations, which may occasionally create an exposure to dust and pollenSit and/or stand for extended periods, walk, bend at the waist and knees, kneel and use hands, arms and legs for dexterity, balance and climbing stairs frequently.

Must be able to sit for prolonged periodsMay lift, carry and balance objects weighing up to 30 poundsPulls and pushes such objects as file drawers and suppliesPrioritizes and multi-tasks work and projects requiring good memory, concentration and analytical thinkingOccasionally is required to perform the safe operation office equipment and machines, and recognize and abate safety hazards within the workplaceMust be able to hear, see including peripheral vision and distinction of colors, read and communicate verbally and in writing frequently with a wide range of people from divergent socio-economic and cultural backgrounds and originsThe noise level in the work environment varies and can be considered moderate.

Additional InformationFeeding San Diego provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

PAY & HOURS$26 - $29 per hour; Hybrid - 3 days/week in FSD office, 2 days/week remote, occasional evenings and weekendsWhy You’ll Love It HereEmployer sponsored healthcare benefits at platinum level for medical401K retirement plan with company matchingFlexible work environment; Attractive, welcoming officeSupportive time off policies including vacation, sick, & company holidays; accrue 20 days of PTO in first yearLearning & development and recognition programsYour work has a real purpose and will help change lives in San Diego County. Supportive and engaged Board of DirectorsYou’ll be part of a fun, supportive team that works hard and celebrates accomplishments together.

We live by our core values: Agility, Stewardship, Collaboration, Environment, Nutrition & Dignity. 100% of our workforce believes in our mission and visionCommitment to Sustainability – We prioritize food rescue to feed people not landfills. Food waste goes to local hog farms.

Apply Now

You'll be redirected to the company's application portal

Application Success Tips

Resume Tailoring

Customize your resume to highlight skills and experiences relevant to this specific position.

Company Research

Learn about the company's mission, values, products, and recent news before your interview.

Profile Optimization

Ensure your LinkedIn profile is complete, professional, and matches your resume information.

Interview Preparation

Prepare thoughtful questions to ask about team dynamics, growth opportunities, and company culture.

Back to Job Listings