Fetcherr, innovators in deep learning, e-commerce, and digitization, is transforming traditional systems through cutting-edge AI technology. Our core technology - the Large Market Model (LMM) - is a sophisticated AI engine that predicts demand and market trends with remarkable precision, enabling powerful real-time decision-making. Having made our mark initially in the airline industry, we're now expanding our dynamic AI-driven solutions to transform multiple sectors. We are looking for a proactive and passionate IT Specialist to organize, maintain, and support our company's IT systems and provide outstanding support to our employees worldwide.
You will be responsible for administering internal assets, software, and hardware while ensuring the seamless operation of all IT systems. Additionally, you will manage and resolve user-related issues in a timely and professional manner, contributing to a productive work environment. Responsibilities :
Set up and maintain company IT infrastructure, SaaS applications, and security systemsEnsure systems reliability and secure data managementInstall, configure, and maintain hardware and software across the organizationPerform system monitoring, updates, and troubleshooting as neededProvide responsive technical support to team members worldwideResolve technical issues quickly to minimize disruptionsDocument IT processes, create user guides, and track company assetsCoordinate with vendors and handle technology purchasesManage IT projects across departmentsRequirements: You'll be a great fit if you have. . .
3+ years of hands-on experience in IT systems administration and technical supportExpertise in cloud platforms like Google Workspace and Microsoft 365Advanced knowledge of Windows and Mac operating systemsStrong networking fundamentals (DNS, DHCP, VPNs, LAN/WAN)Experience with Atlassian collaboration toolsExceptional problem-solving and troubleshooting abilitiesOutstanding communication skills with non-technical usersFamiliarity with information security systemsFluent English, both written and spokenAdvantagesPython scripting capabilitiesExperience supporting remote work environmentsExperience in startup environments
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