Field Operations Trainer

Job DescriptionThe Field Operations Trainer is responsible for supporting the training of new and existing kiosks as well as kitchens with the field team and operational leadership team. This position will also lead the training of different operational tools and technologies and processes, such as Inshop, Adoria, Dayforce, Yoobic, etc. The candidate should have a strong operational background, experience in delivering corporate training and have a sense of personal accountability, strong communications skills and proficient in Microsoft Office suite. This position will help create a sense of operational excellence and workplace culture, instilling the company mission and vision in all aspects of the position.Key CompetenciesStrong knowledge of field operations, training and coaching skills, communication, leadership, problem-solving, adaptability, organization, and the ability to develop effective training materials and deliver hands-on learning.Duties & ResponsibilitiesSupports and trains at new store and kitchen openings for both Corporate and Franchise operationsWork closely with the Product Development team to update manuals as-neededAssist in the implementation and training of new products and operational proceduresBecome the expert on operational systems and lead training sessions for the operations teamManage training statistics and insights to evolve and grow the training programSupport operations with on-site training as neededBe an example of excellence and ensure kiosk and kitchen workplace culture by leading by example50-60% travel required (leans towards higher end as the business continues to grow)This job posting describes the general duties and responsibilities for the position. Other duties as required may be assigned.