Finance Integrated Supply Chain Hub Delivery Lead CR

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role Finance Integrated Supply Chain Hub Delivery Lead CR!We are looking for a skilled and motivated professional to join our ISC GPT Hub. The Delivery Lead – CR is responsible for the end-to-end service delivery and operational performance of GBS Finance global processes such as Inventory Accounting, Intercompany, Fixed Assets, Reconciliations, and other global finance sub-processes, ensuring that processes are executed with consistency, efficiency, and excellence.This role will collaborate cross-functionally across ISC, Finance, and GBS to drive end-to-end processes and operations that support strategic objectives.ResponsibilitiesManage global operations across the in-scope service lines.Provide operational oversight of the company’s BPO partner to ensure delivery, transformation, and strategic objectives are met.Support the implementation and enhancement of financial systems to support in-scope processes, ensuring data integrity and providing user training for effective system utilization.Create culture of continuous improvement and serve as champion and strategic advisory to teams on opportunity identification, design, and issue resolution within service line. Actively drives stakeholder alignment and resourcing to support teams.Drive implementation of standard operating procedures and process harmonization across business units and across BPO.Develop and deliver on key SLAs/KPIs, manage performance metrics, and drive operational excellence through continuous improvement initiativesIdentifies opportunities to standardize and improve operational processesConducts ad hoc projects and unusual or complex assignments, supporting multiple projects in a time sensitive environment.Work closely with GPO’s and other end to end Finance processes to design, transform, integrate and deliver on global GBS Finance processes partnering with regionals. Provide input into tech & process standardization roadmap and requirementsLead talent, change management and engagement for transformation projects.Support digital transformation efforts to drive efficiency.Act as the primary point of contact for global business stakeholders to understand service needs and expectations.Develop and maintain effective governance models to ensure service quality and compliance.Align with Finance function (Tax, Treasury, Controllership, etc) to ensure end to end Finance coordination.Represent GBS Finance Global Operations at global and regional forums and provide relevant input into global approaches for both operations and transformation roadmap.Drive strong performance management of teams across local and regional teams.Sponsor and lead Finance and GBS Finance community engagement and stakeholder engagement within hub.Qualifications we seek in you!Minimum QualificationsBachelor’s degree in business, Operations, Finance, or related field.Relevant experience in a leadership role.Plant controlling experienceStrong understanding of GBS operating models, cross-functional service delivery and transformation experience.Experience leading and managing within a multicultural environment.Excellent communication, stakeholder engagement, and problem-solving skills.Proficiency in process improvement methodologies (e.g., Lean, Six Sigma) and digital tools (e.g., ERP systems, RPA platforms).Preferred Qualifications/ SkillsMaster’s degree in a related field is preferred.Global mindset with fluency in multiple languages.Prior experience in implementing GBS transformation.Strong data analytics and reporting capabilities.A professional certification such as CPA, CMA, or equivalent is highly desirable.Understanding of financial reporting requirements and standards (e.g., IFRS, GAAP).Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.