Floor Supervisor

The Forge Gastropub – BaliThe Forge Gastropub, a leading destination for dining and nightlife in Bali, is currently seeking a dedicated and professional individual to join our team as Floor Supervisor.Requirements:Proven experience in a similar role within the hospitality or F&B industryStrong leadership, communication, and problem-solving skillsExcellent guest service and team management abilitiesAble to work under pressure in a fast-paced environmentMust be willing and ready to work night shiftsGood command of English (both spoken and written)Well-groomed, organized, and detail-orientedResponsibilities:Supervise daily floor operations and ensure smooth service flowLead, motivate, and support the service team to deliver high-quality guest experiencesHandle guest inquiries, feedback, and complaints professionallyCoordinate closely with kitchen and bar teams for efficient operationsMonitor staff performance, attendance, and adherence to company standards