Food and Beverage Associate - Green Planet - Dubai Holding Entertainment
Posted: Oct 14, 2025
Customer Service
mid
Job Description
About Dubai Holding Entertainment: Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security. Ain Dubai, the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai’s mesmerizing skyline. Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season. As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts™ is the Middle East’s largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE™ Dubai, LEGOLAND® Dubai and LEGOLAND® Water Park. Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more. Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit – reaching over 200 nationalities and 4 million listeners each week in seven languages. Building on ARN’s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.Job Overview: Here's your chance to step into the role of Food and Beverage Associate at Green Planet under Dubai Holding Entertainment. In this position, you'll take on key responsibilities that include:Take all food and beverage orders as per Standard Operating Procedures.To be fully knowledgeable of the products sold in the outlets to respond to the guest’s enquiries and maintain guest satisfaction.Up-sell and suggestive sell products in the food outlets to increase revenue. Operate all equipment in the outlet in accordance with the Standard Operating Procedure to ensure appropriate health and safety and food hygiene standards are maintained; and that the guest always receives the highest standards of food quality and service.Maintain the outlet in accordance with all the mandatory, statutory and local laws and requirements in storing, handling and selling of food and beverage items from the outlet to be in accordance with the set guidelines of Dubai Municipality. To know and apply all the aspects of health and safety requirements of the outlet in terms of fire procedure, suppression systems, and exits to avoid injury to self and others and know what safety measures to take when the situation arises.Provide general assistance in the preparation of facilities for special functions, themed evenings to deliver required services.Communicate effectively with senior management and colleagues to provide vital information and enhance a smooth communication process in the outlet.Attending all scheduled meetings and trainings to be aware of all updated policies and trainings.Willingness to cross train as requestedAssist other team members in a positive and professional mannerFollow all food hygiene procedures as per Standard Operating ProceduresAdhere to Company cash handling proceduresAlways follow Company wardrobe and grooming guidelinesAdhere to Company policies and procedures with regards to behavior, performance and conduct whilst at work and when using Company accommodation and other provided facilitiesAny other duties as may reasonably be requested by the management teamAbout you: The preferred candidate for this role should possess the following experience and credentials:High School Certificate.Basic Food Hygiene Certification. Cash handling experience using Point of Sales Systems.Flexible working hours Physically fit and able to work outside in hot climatesMust strictly always adhere to all HR policies and proceduresTo perform other duties that management may from time to time reasonably requireSkillsFluent in speaking EnglishExcellent customer service skillsCash Handling skills Basic Computer skills About the Benefits: In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow. We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!
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