Food and Beverage Manager

At Crowne Plaza Queenstown, we’re seeking a talented Food & Beverage Manager to join our team.About UsSituated on the shores of Lake Whakatipu in the heart of the adventure capital of the world, Crowne Plaza Queenstown is a leading 4.5-star hotel and a member of the IHG Hotels & Resorts family. We pride ourselves on delivering exceptional service, creating memorable guest experiences, and offering a vibrant, welcoming workplace for our team.About The RoleIn this role you’ll lead our restaurants, bars, conference & events, and in-room dining operations, setting the standard for service excellence and team culture.What You'll Be DoingManage all food and beverage outlets, including threeSixty Restaurant and Bar, Le Petit Chef, The Balcony Bar, in-room dining, and event spaces to ensure seamless guest experience.Manage the recruitment, training and development of the F&B team, focusing on specialist positions where required but also ensuring colleagues are confident and cross trained throughout all areas of Food & Beverage.Develop and implement innovative wine lists and beverage menus meeting with suppliers regularly and focusing on a support-local and seasonal approach. Develop and implement promotional strategies across all areas of food and beverage to drive revenue growth. Monitor and control budgets, costs and inventory to maximise profitability.Collaborate with the wider hotel leadership team to deliver outstanding guest experiences to achieve hotel targets.Lead the team in anticipating guest needs and resolving issues, with a strong focus on learning and improving from feedback.Lead the delivery of all conference and event operations, ensuring seamless execution from setup to on the day service and pack-down.What We're Looking ForExtensive knowledge of all Food and Beverage operationsExperience as a leader in Food and Beverage for a minimum of 1-3 yearsHands-on leader with excellent communication skills who inspires and motivates teams.Confidence in overseeing both day-to-day service and large-scale event operations.Strong financial acumen, including budgeting, cost control and inventory management.Demonstrated success in driving revenue growth and profitability.Passion for hospitality and a commitment to delivering exceptional guest experiences.Flexibility to work rotating shifts during the day, evening, weekends and public holidaysAn LCQ or Managers Certificate will be held in high regardWhat We OfferWell...where do we start?!Access to IHG One Pass - Exclusive Employee Room Rates & 50% off Food & Beverage at over 6,000 hotels worldwide!An opportunity to kick-start your career with a company that can take you around the world!Competitive rateA Paid Day off for your Birthday every year!3 Free meals a dayProactive Wellness LeaveAccess to our EAP ServicePerkBox Discount Platform for leading retailersUniform providedOur mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family!Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.