French Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation

Mercier Consultancy MD is excited to offer a remarkable opportunity for a French Speaking Customer Service Agent for Booking.com, complete with paid relocation to the stunning landscapes of Greece. In this engaging role, you will provide high-quality support to French-speaking customers, assisting them with travel bookings and inquiries to ensure a memorable experience.ResponsibilitiesRespond to customer inquiries in French through multiple channels, including phone, email, and live chatAssist clients with booking processes, cancellations, and modifications, ensuring a seamless user experienceTroubleshoot any issues related to reservations and provide timely solutions to enhance customer satisfactionDocument and track customer interactions in the company's CRM system for reference and quality assuranceCollaborate with teams across the organization to resolve complex customer issues effectivelyStay informed about promotions, services, and policies to offer accurate and helpful advice to customersRequirementsFluency in French (both written and spoken), with English proficiency considered a bonusPrevious experience in customer service, particularly in the travel or hospitality industry, is advantageousExceptional communication skills with a friendly and approachable demeanorAbility to solve problems and handle customer complaints with professionalism and empathyFamiliarity with CRM systems and online booking platformsWillingness to relocate and immerse yourself in Greek cultureStrong organizational skills, with the ability to multitask effectively in a fast-paced environmentBenefitsCompetitive Monthly SalaryFully Paid Relocation PackageFully Paid TrainingHealth Insurance2 Extra Salaries Per YearAnd Much More..