Front Desk Agent

Company Description Grand Artos Hotel & Convention offers exceptional luxury and hospitality in the heart of Magelang. It is a premier destination ideal for relaxing getaways, corporate events, and special celebrations. Guests enjoy world-class experiences designed to create unforgettable memories. Known for its outstanding service, the hotel ensures that every stay is comfortable and memorable. Role Description This is an on-site contract role located in Magelang Tengah for a Front Desk Agent. Day-to-day tasks include welcoming and assisting guests, managing reservations, handling phone calls with professional etiquette, and providing top-notch customer service. The role also entails addressing guest inquiries and ensuring a smooth check-in and check-out experience. Qualifications Strong skills in Phone Etiquette and CommunicationProficiency in Receptionist Duties, such as check-ins, check-outs, and schedulingExperience in Customer Service, ensuring guest satisfaction and resolving inquiriesKnowledge of handling Reservations and booking systemsExcellent interpersonal and problem-solving skillsAbility to work on-site in Magelang Tengah and maintain a professional appearancePrior min. 2yr experience in the hospitality industry is an advantage