Front Desk

Company DescriptionDusit Thani Abu Dhabi is a 5-star hotel located in the heart of the UAE’s capital city. Recognized among the World’s Top 100 Hotels, it combines Thai-inspired design with modern luxury and convenience. Centrally situated in the business and government district, it offers prime access to Abu Dhabi’s attractions, including the Eastern Mangroves, Corniche, and the Abu Dhabi National Exhibition Centre. Guests can enjoy elegantly designed rooms, exquisite dining options, and state-of-the-art facilities such as Namm Spa and DFiT Fitness Centre, making it a premier destination for business and leisure travelers alike.Role DescriptionThis is a full-time, on-site Front Desk role located in Abu Dhabi. The Front Desk team member will be responsible for welcoming and assisting guests, managing reservations, handling inquiries, and ensuring excellent guest experiences. Day-to-day tasks include operating the front desk efficiently, answering calls professionally, managing check-ins and check-outs, and providing exceptional guest service to meet guest needs.QualificationsProficiency in Phone Etiquette and Receptionist DutiesStrong Customer Service and Communication skillsBasic to intermediate Computer Literacy skills, including familiarity with front desk systemsExcellent interpersonal and problem-solving skillsAbility to work in a fast-paced, guest-focused environmentPrior hospitality or front desk experience is an advantageFluency in English; additional language skills are a plus