KiwiTech

Front Desk & Guest Relations

Posted: Oct 28, 2025

Job Description

Job DescriptionKey Responsibilities:Greet and receive visitors, clients, and business partners in a professional and courteous manner.Manage the reception area to ensure it remains organized, presentable, and aligned with corporate standards.Handle incoming calls, emails, and correspondence, ensuring timely redirection and accurate message handling.Maintain visitor logs, issue access passes, and ensure adherence to office security and confidentiality protocols.Administrative & Office SupportCoordinate incoming and outgoing mail, courier, and logistics services.Maintain office supplies, stationery, and pantry inventory, and raise procurement requests as needed.Support scheduling and coordination of meetings, interviews, and conference room bookings.Assist HR and Admin teams with documentation, filing, and record maintenance.Facilitate smooth onboarding experience for new hires by coordinating with HR and IT teams.Communication & CoordinationAct as a communication bridge between internal departments and external stakeholders.Manage appointment scheduling for senior management and support calendar coordination.Support organization of internal events, client meetings, and office functions.Compliance & Facility CoordinationEnsure front-office operations comply with company policies and security procedures.Coordinate with housekeeping and facility teams to maintain office cleanliness, safety, and functionality.Report any maintenance or technical issues to the Admin/IT support teams for prompt resolution.Key CompetenciesProfessionalism and discretionTime management and multitasking abilityAttention to detail and accuracyOrganizational and administrative efficiencyTeam collaboration and adaptabilityPositive and proactive attitudeWorking ConditionsFull-time, office-based position (Noida)Standard business hours (Monday to Friday); flexibility to support office events or extended hours when required.Minimum QualificationBachelor’s degree in any discipline (preferably in Business Administration, Commerce, or related field).2–5 years of experience in a similar role within an IT, consulting, or corporate environment.Excellent communication skills—both verbal and written.Strong interpersonal skills with a customer-centric approach.Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint).Professional demeanor, with exceptional grooming and etiquette standards.

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