Front Desk & Personal Assistant

Job Title: Front Desk & Personal AssistantLocation: Moncton, New BrunswickCompany: CENTURY 21 Generation & ONE. CommercialCompany OverviewWe are a growing real estate firm based in Moncton, dedicated to providing exceptional service to our clients and raising the standard of professionalism in our local market. We support both residential and commercial real estate activities and pride ourselves on being responsive, detail-oriented, and client-focused.Position SummaryWe are seeking a professional, detail-oriented Front Desk & Personal Assistant to support our leadership team and real estate salespeople. This role is a blend of reception, office coordination, and personal assistant responsibilities.You will be the first point of contact for clients and business partners, manage day-to-day office operations, and provide direct administrative support to selected real estate professionals. This is an excellent opportunity for someone who enjoys a fast-paced environment and wants exposure to the real estate industry.Key ResponsibilitiesFront Desk & Client ExperienceGreet visitors and clients and create a welcoming, professional first impressionAnswer and direct phone calls; respond to general inquiries by phone, email, and in personManage reception area and ensure a clean, organized, professional office environmentAdministrative & Agent SupportSchedule appointments and manage calendars for selected real estate salespeople and leadershipMaintain and organize client files, contact databases, and digital recordsMonitor and respond to incoming emails and general office correspondencePrepare, proofread, and process real estate–related documents and formsProvide administrative support for property listings, showings, offers, and transactions for selected salespeopleCoordinate client communication and follow-ups on behalf of the agents (calls, emails, reminders, thank-you notes, etc.)Marketing & Events SupportAssist with preparation of marketing materials (feature sheets, brochures, presentations, etc.)Support basic social media posting and digital communication (Facebook, Instagram, LinkedIn, etc.)Help organize office training sessions, client events, and partner events (invitations, RSVPs, room setup, catering coordination, etc.)Office CoordinationManage office supplies and place orders as neededSupport basic office technology needs (printers, phones, video meeting setup)Assist leadership with personal assistant tasks related to business activities (scheduling, travel arrangements, reminders, follow-ups)Required QualificationsHigh school diploma or equivalent (post-secondary education in business or office administration is an asset)Minimum 1–2 years of administrative, reception, or customer service experienceExcellent verbal and written communication skills in English; bilingual in English and French is a strong assetProficiency with Microsoft Office (Word, Excel, PowerPoint) and/or Google Workspace (Docs, Sheets, Slides)Strong organizational skills with the ability to prioritize and manage multiple tasksProfessional, polished demeanor and strong customer-service orientationAbility to work in a fast-paced, deadline-driven environmentPreferred Skills & Real Estate ExposureWe want to emphasize real estate experience without making it mandatory:Experience in a real estate office or a related field (e.g., property management, law office, mortgage/financial services, construction, insurance, hospitality) is a strong assetFamiliarity with real estate CRM systems, MLS platforms, or transaction management tools (asset, not required)Basic understanding of real estate processes (listings, showings, offers, closings) or a strong interest in learningSelf-motivated and able to work effectively during both busy and slower periodsComfort with social media and digital communication for business purposesComfortable with cloud-based tools and digital file managementTechnical RequirementsStrong computer literacy and ability to learn new software quicklyTyping speed of at least 50 WPMAbility to use a multi-line phone systemComfortable working with shared drives, online calendars, and cloud-based toolsWork ConditionsFull-time position (30–40 hours per week)Primarily office-based in Moncton, NB with potential hybrid flexibilityOccasional overtime may be required (evenings or weekends) for special events, training, or projectsProfessional business attire is required when in the office or meeting clientsCompensationCompetitive salary commensurate with experiencePotential for performance-based bonusesOpportunities for professional development and real estate industry exposureHow to ApplyPlease submit your resume, cover letter, and three references to generation@century21.cawith the subject line: “Front Desk & Personal Assistant – Application”.