Front Desk Receptionist

Company DescriptionTaxAssist Accountants is the UK's leading tax and accounting franchise, offering a proven way for professionals to build scalable and profitable practices. Operating since 1995, the company has over 200 franchise locations in the UK and has expanded internationally to countries like Ireland, Australia, Canada, and the USA. With the support of a strong global brand, customized marketing strategies, and a responsive website, TaxAssist Accountants helps its franchisees grow their client base effectively. The TaxAssist Training Academy ensures that teams are prepared to operate at the highest professional standards, making it a trusted partner for accountancy services.Role DescriptionThis is a part-time, on-site Front Desk Receptionist role based in Horfield Bristol BS7 The Front Desk Receptionist will manage day-to-day reception duties, answer and route phone calls, assist with customer inquiries, and offer general clerical support. Responsibilities may also include greeting clients, booking appointments, managing correspondence, and ensuring the front office runs efficiently while providing exceptional customer service.QualificationsStrong skills in Phone Etiquette and Receptionist DutiesProficiency in Clerical Skills, including data entry and organizationExcellent Communication and Customer Service skillsProfessional demeanour with an ability to multitask and prioritizeAttention to detail and problem-solving skillsPrevious experience in a similar role is an advantage but not mandatoryBasic knowledge of accounting or finance is a plus but not requiredPrevious experience in Taxcalc, Dext, Virtual Cabinet, Ignition is an advantage but not mandatory