Sunday, October 26, 2025
JEN by Shangri-La

Front Office - Duty Manager

Posted: 2 days ago

Job Description

As a Duty Manager, We Rely On You ToUpkeep and general standard of the department under the guidance of the Front Office ManagerEnsure smooth operation on a daily basisReview feedbacks, guest comments, and other information pertaining to front officeTrack guest satisfaction levels and ensure requirements are adhered toDevelop training programs for departmentWe Are Looking For Someone WhoTakes pride in being a hotelierEnjoys interacting with peopleFully understands room operationsMust be detail-focused and guest-orientedHas strong interpersonal skillsEnjoys problem solving with a can-do attitudeHas no fear of challenges

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