Front Office Receptionist

Company Description Holiday Inn Express & Suites Toronto Airport West is a hospitality company based in Mississauga, Ontario, Canada, just minutes from Toronto Pearson International Airport. The hotel offers modern comfort with spacious guest rooms and suites, complimentary high-speed Wi-Fi, and a free Express Start™ Breakfast. Guests enjoy amenities like an indoor heated pool, a fitness center, over 1,100 sq. ft. of flexible meeting space, a 24-hour business center, and a complimentary airport shuttle service. We are dedicated to providing exceptional service and a seamless, comfortable stay for both business and leisure travelers. Role Description This is a full-time, on-site role for a Front Office Receptionist located in Mississauga, ON. The Front Office Receptionist will be responsible for managing reception duties, answering and directing phone calls, providing exceptional customer service, and ensuring smooth front office operations. Additional tasks include managing check-ins and check-outs, handling reservations, and assisting guests with inquiries and requests. Qualifications Experience in Receptionist Duties and Front Office operationsStrong Phone Etiquette and Customer Service skillsExcellent Communication skillsAbility to multitask and manage time effectivelyProfessional demeanor and appearancePrevious experience in the hospitality industry is a plusHigh school diploma or equivalent; additional qualifications in hospitality management are advantageous