Front Office Team Member

Company DescriptionJoin us at Accor, where life pulses with passion!?As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.?By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.?You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!?You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.?Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.Hospitality is a work of heart,?Join us and become a Heartist®.Job DescriptionProvide efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information. Attend to all incoming calls via the switchboard in a professional and polite manner, constantly striving to provide Total Customer Satisfaction. Maintain strict security procedures to ensure guest confidentiality and safetyQualificationsSome experience in retail, hospitality or a customer facing roleExcellent communication skillsStrong organisational skillsA positive, can-do attitudeAdditional Information** Thank you for your interest in this position. Due to the high volume of applications, we will only be able to contact those candidates selected for further consideration. Competentive salary. Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)Discounted hotel rates all over the world in Accor HotelsContinuously learn and develop yourself with our Accor AcademySupport your wellbeing in your professional and personal livesGrow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countriesParticipate actively in initiatives to build a more inclusive and sustainable worldAnd many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personalityYou must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa.