Fully Remote Financial Call Center Agents

Location: RemoteTitle: Financial Customer Service RepresentativePAY RATE: $17.20 w2Candidates could possibly work late shift starting as late as 3pm EST.Job Description/Responsibilities• Answer inbound calls from our internal clients at the branches.• Educate Financial Advisors on account services and capabilities.• Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks• Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiriesRequired Skills:• Excellent communication and organizational skills, attention to detail, and strong follow-up skills• Strong problem-solving skills• Flexible and adaptable to change• Proficient in Microsoft Office Suite• Windows navigation skillsWhat are the top Must Haves for this role?Given the nature of the role and the need for clear communication with clients and cross-functional teams, we're looking for candidates with strong proficiency in spoken and written English.1. Experience – 1-2 year minimum in call center environment.2. Excellent Communication skills3. Strong organizational skills and attention to detail4. Cannot be FINRA registered