Fully Remote | Hotel Coordinator

Job Title:All-Inclusive Resort Coordinator – RemoteAbout Destination Knot:Destination Knot is a planning and hospitality company that specializes in unforgettable resort vacations. From romantic escapes to group retreats, we work closely with clients to match them with the perfect all-inclusive resort experience—handling the details so they can focus on making memories.Position Overview:We are seeking an organized, personable, and service-driven All-Inclusive Resort Coordinator to join our remote team. This role involves assisting clients with planning and booking resort vacations tailored to their needs, while delivering top-tier service throughout the process. Ideal candidates enjoy helping others, are detail-oriented, and thrive in a virtual, client-facing environment.Key Responsibilities:Consult with clients to understand their vacation preferences, travel dates, and budgetRecommend all-inclusive resorts that best match client needs and expectationsResearch resort options, amenities, and promotions using approved booking toolsCoordinate and manage reservations, ensuring accuracy and timely communicationAssist with special requests, itinerary changes, and follow-up supportMaintain accurate client records and manage booking documentationStay updated on popular resort destinations, seasonal promotions, and hospitality trendsQualifications:Previous experience in hospitality, booking coordination, or customer service is a plusStrong communication and relationship-building skillsDetail-oriented with the ability to manage multiple client needs simultaneouslyTech-savvy and comfortable using booking platforms and digital toolsSelf-motivated and dependable with the ability to work independently in a remote settingMust be 18 years or older with access to a computer and stable internet connectionPassion for vacation planning and delivering exceptional serviceWhat We Offer:Fully remote work flexibilityOngoing training and professional developmentAccess to industry tools, resources, and resort networksIncentive opportunities based on performanceSupportive team culture and growth potentialTravel perks and destination learning experiencesWork Environment:This is a remote position with flexible scheduling. It’s ideal for someone who thrives in a virtual setting, enjoys planning resort getaways, and values excellent client care.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.