GDS Consulting_ServiceNow Technical Architect Manager

Job DescriptionErnst &Young LLP Job Summary: The manager is the person ultimately responsible for the success of a product or service and has content authority for the product backlog. They are responsible for identifying customer needs, prioritizing features, and developing the product’s vision and roadmap. The product manager has clear content authority to take responsibility for continuously defining, prioritizing, and validating requirements.Essential Functions Of The JobDefines the actual work that will be accomplished and the features that will be built within each releasePlans the overall capacity for the release, objectively measuring each feature to ensure they are always delivering the most value to customersGrooms existing product backlog with the business stakeholdersDefines, maintains and communicates product roadmapDetermines customers needs and desires by specifying the research needed to obtain informationRecommends the nature and scope of present and future products by reviewing product backlogs, specifications and requirements; appraising new product ideas and/or product changesAids in determining cost model and forecasting volumeReview service level performance for product and outline service improvement plan where necessaryOutlines operational requirements by scheduling and assigning employees; following up on work results.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.Contributes to team effort by accomplishing related results as needed.Knowledge and Skills Requirements:Must Possess2-5 years of ServiceNow product knowledgeExcellent verbal and written communication skillsHighly proficient presentation skills including use of powerpointA working knowledge of Agile Development / Extreme programming methodsAbility to:effectively communicate with all levels of the organization globallydemonstrate analytical and problem solving skillswork on multiple overlapping projectsSupervision Responsibilities:Works across ServiceNow oriented Agile delivery teamOther RequirementsThe role may also require the periodic allocation of additional time on the job to support multiple demands and escalating issues and some travel to support change or planned project activities.EducationJob Requirements:College degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiencesExperienceApproximately 3 to 5 years of experience in a product manager or service owner roleITIL Service Manager certification or equivalent work experience a plus5+ years of ServiceNow development experience is an advantageAble to exhibit a progression of increasingly complex job responsibilities during the period.Overall 5-8 years of work experience.NoteThis job description is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions and functions may vary depending on the particular geographic location of the job and/or the manager. Further, the job description is subject to change at the discretion of management.Job DetailsRole Level: Mid-Level Work Type: Full-Time Country: Philippines City: Taguig National Capital Region Company Website: http://www.ey.com Job Function: Engineering Company Industry/Sector: Professional ServicesWhat We OfferAbout The CompanySearching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.ReportDisclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.