Monday, October 27, 2025
Pioneer Insurance

General Accounting Claims Team Lead

Posted: 12 hours ago

Job Description

Job PurposeThe Non-Life Claims Accounting Team Lead is responsible for the direct supervision and execution of daily accounting processes for all non-life insurance claims. This includes overseeing the verification of claims payments, ensuring the accuracy of loss reserves and reports and leading a team of claims accountants to support the section’s financial objectives.Duties and ResponsibilitiesFinancial Management (Claims Accounting). Plans and implements department-specific strategies as aligned with the organization’s overall strategy in terms of budget and expenditure optimization monitoring budget adherence, allocating resources properly and identifying opportunities to optimize costs.Experience Management (Claims Accounting). Supervises day to day delivery of services by the team, monitors adherence to SLAs, troubleshoots issues and provides performance feedback to improve client experiences. Process Management (Claims Accounting). Manages the end-to-end operational workflow of the team and is directly accountable for its compliance with established procedures, accuracy and adherence to service level agreements. Develops and implements policies and guidelines for the section to ensure alignment with its objectives and the company’s direction.Data Management (Claims Accounting). Supervises the team’s compliance to the department’s data and document management standards, guidelines and procedures to ensure the accuracy and completeness of the team’s records and databases.Talent Management (Claims Accounting). Provides daily guidance, performance feedback, coaching, counselling and development opportunities to direct reports to foster engagement, growth and continuous improvement. QualificationsKnowledgeable in Technical Financial Reporting and Analysis, Ledger Candidate must possess at least a Bachelor’s/College Degree in Accountancy or any Accounting related courses.CPA is an advantage.With at least 3 years of experience in claims accounting, technical accounting, or financial reporting within the insurance agency.With at least 1 year in a supervisory or team lead capacity.Ability to demonstrate expertise in applying and overseeing te application of specialized accounting principles for insurance claims, including the valuation of loss reserves, IBNR (Incurred But Not Reported) and the generation of technical reports like Losses Triangles.Reconciliation and Control, Cross-Functional Workflow Management.

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