General Operations Manager

Openings >> General Operations ManagerGeneral Operations ManagerSummaryTitle: General Operations Manager ID: 32865223553 Date Posted: Nov 11, 2025 Date to Apply By: N/A Reports To or Hiring Manager: Chris Cuyler Department: 3108 - West Coast DC Shift: Monday-Friday | 6:00am-2:30pm Grade Level: 23 Employment Type: Full Time Exempt Location: City of Industry, CA Proposed Salary Range: $125,000-$140,000DescriptionAbout Williams-Sonoma DC - City of Industry, CA.Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma, Pottery Barn and West Elm.Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.Williams-Sonoma, Inc Supply Chain OverviewIn 2024, Williams-Sonoma was recognized as a Great Place to Work ® and Forbes Best Employers for Women and Diversity, honors which reflect that we are truly a people-first organization. Our operation includes:Over 4,000 Full-Time Associates across the Supply Chain 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in MississippiSutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furnitureTransportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and TurkeyThis position is responsible for providing overall leadership, management, and strategic direction to maintain inventory accuracy, and setting daily production schedules for all distribution and transportation operations.The General Operations Manager position is located in City of Industry, CA.You'll be excited about this opportunity because you will....Thrive in a fast-paced, dynamic distribution environmentMake people-centered decisions and take action with empathy and careStay ahead of a 20% year-over-year growth rateDemonstrate a strong commitment to both internal and external customersEnsure consistency and reliability in distribution processesCommunicate effectively and build strong interpersonal relationships across all levels of the organization, with excellent leadership and consensus-building skillsDrive continuous improvement in productivity, cost control, service, inventory accuracy, housekeeping, and safetyAchieve efficiency and production objectives while maintaining quality standardsMotivate your team to collaborate and perform at their bestDevelop, monitor, and achieve financial plans and budgetsManage projects within tight timeframes and budget constraintsOperate in a way that maximizes productivity and supports corporate profitabilityDevelop and maintain systems, processes, and procedures to ensure inventory accuracyLeverage your proficiency in WMS systems to enhance inventory control and accuracyCheck out some of the required qualifications we are looking for in amazing candidates….Bachelor's Degree in Business, Logistics, Supply Chain or related areaAt least 6-8 years management experience (10-12 in lieu of degree) with a progressive track record of increasing responsibility in distribution, logistics or manufacturing environmentExperience managing a large exempt workforce required; Proven proficient knowledge of Microsoft Office applications (Excel, Access, PowerPoint, Microsoft Projects, etc.)Exceptional ability to deliver engaging, informative, well-organized presentations to all levelsWe prefer some of these qualities as well…. Master’s Degree in Business, Logistics, Engineering, Supply Chain or related fieldPrevious Supply Chain Logistics, Transportation, or Engineering experienceContinuous improvement and lean manufacturing expertiseA wide range of logistics experience which may include start-ups, business turnarounds, expansion, new technologies, and equipment additionsChange management including products and processExperience with the implementation and execution of final mile home delivery solutions. Specifically, the preparation and delivery of high-quality furniture to a customer's home and/or to retail locations.Ability to manipulate large quantities of data to drive business decisions is a must – an expert in Microsoft Excel essentialReview these physical requirements, as they play a major part in this role….Able to bend, reach, squat, climb stairs/ladders, stand, and walkAble to move, lift or carry heavy objects or materialsOur company benefits are second to none in the industry….Generous discount on all Williams-Sonoma, Inc. brand products401(k) plan and other investment opportunitiesPaid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet InsuranceFor more information on our benefits offers, please visit MyWSIBenefits.comTo learn more about our Supply Chain culture and regional associate events, please visit: https://shorturl.at/R3OAX (Login credentials may be required)EOEApply NowAlternatively, you can apply to this job using your profile from Indeed by clicking the button below:Apply with Indeed