German-speaking Business Travel Advisor

German-Speaking Business Travel Advisor Sofia, BulgariaWhy this opportunity stands outJoin a global leader in business travel services and bring your German language skills into a high-impact role. Based in Sofia, youll deliver premium support to business travellers around the worldhelping them plan, book and execute their journeys seamlessly.What youll be doingProvide high-touch support to German-speaking business travellers for flights, hotels, trains and full journey solutionsUse voice and email channels to deliver professional, courteous service to high-level clientsAssist travellers before departure, during their trip and with return logistics to ensure their journeys are smooth and efficientNavigate multiple systems and platforms, offer clear advice, adjust plans and solve issues in real timeMaintain accurate records of all interactions, update CRM/ticketing tools and follow internal processesWork in an international team, adapt to changing priorities and deliver exceptional customer experienceWhat were looking forFluent German (C1/C2) both spoken and written, and working-level English (B2+)Strong communication and listening skills; ability to articulate solutions clearly and calmlyPrevious experience in travel, hospitality, airline, customer service or related environment is an advantageGood computer skills and comfort using MS Office tools and other platformsStructured, organised, decisiveable to work in a dynamic, fast-paced environmentWillingness to work day or night shifts, based in Sofia or willing to relocate EU citizenship or valid Bulgarian work permit is mandatory What youll getPermanent full-time contract based in Sofia Competitive salary aligned to the market, with performance-based incentivesPaid training tailored to business travel and relocation support for eligible candidatesA modern, multicultural workplace with strong career progression opportunitiesOpportunity to build expertise in business travel services and use your German language dailyYour next stepIf youre ready to use your German skills in a professional travel-service role, support business travellers globally and grow your career in an international teamthen wed love to hear from you.