Job Description
Work Schedule:Full-time position with flexible shiftsCompensation:Competitive Salary with additional performance bonusesSigning Bonus availableBenefits: Medical and dental insurance, life insurance, and additional allowances.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Troubleshoot and resolve issues, providing clear and concise solutions.Maintain accurate customer records and update information as needed.Collaborate with other team members to ensure excellent customer service.Identify opportunities to improve customer satisfaction and share insights with the team.Qualifications:Fluency in German (B2 and above).Strong communication skills in English.Prior experience in customer service or call centers is an advantage.Excellent problem-solving abilities and attention to detail.Proficiency in computer skills and the ability to learn new systems quickly.Why Join Us?:Urgent Hiring: Immediate start available for the right candidate.Competitive Compensation: Offering a good salary package with attractive bonuses.Be part of a dynamic, international team in Sofia.Opportunities for career growth and development.
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