Global Product Team Lead Director – Digital Collaboration

Locations: Boston | Atlanta | HerediaWho We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.What You'll DoOur Digital Product Organization is a collection of portfolios that drive value via technology across our BCG business. As Global Product Director for Meeting Rooms & Hybrid (MRH), Virtual Meeting Experience (VMX) and Messaging & Communities (M&C), you will set and drive the product vision, strategy, and roadmap for some of BCG’s most visible global collaboration platforms. You will lead cross-functional teams, partner with key vendors, and leverage data-driven insights to deliver innovative, inclusive, and scalable solutions that enable seamless hybrid work experiences. Your leadership will be pivotal in aligning product development with BCG’s strategic objectives and fostering a culture of continuous improvement.Among Your Responsibilities, You WillPartner with our Global Real Estate (GRE) team to align on device standards, conference & multi-purpose (MPR) room designs, tracking utilization rates and optimizing our overall AV footprint to ensure we optimize cost to value ratio. Drive strategic partnership with key vendors, including: Microsoft (MTRs), Salesforce / Slack, Zoom, Cisco, Poly, Logitech, while constantly evaluating the market for alternatives that best align to BCG’s evolving needs Drive AV refresh planning, optimization, and cost management, ensuring all offices align to BCG’s “Proven Offering” standards Provide strategic leadership guidance to Meeting Room & Hybrid, Virtual Meeting Experience and Messaging & Communities squads, ensuring a tightly aligned roadmap, driving toward organizational imperatives for BCG Own the end-to-end journey associated with meetings at BCG, from meeting origination (scheduling), room booking (when relevant), in-meeting experience, post-meeting content retrieval, etc. Translate user needs, feedback, and adoption metrics into actionable product decisions, obsessing over inclusive, intuitive, and consistent hybrid collaboration experiences Partner with Engineering, Change & Comms, QA, and Support to ensure seamless rollouts and ongoing reliability Champion security and governance, embedding risk, compliance, and accessibility principles into every solution Act as the servant leader for the MRH, VMX & M&C squads, empowering engineers, analysts, Scrum Lead, and chapter partners to deliver at speed and scale YOU’RE GOOD ATBeing customer-focused and dedicated to understanding and learning about customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Being comfortable leading, directing, and empowering team members without formal management authority Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring10-12+ years in digital product management/ownership, ideally in global, complex environmentsBachelor’s degree, MS / MBA preferredStrong experience with enterprise conferencing and collaboration platforms (Zoom, Teams, Cisco, Logitech, Poly, Neat)Proven track record driving hybrid meeting strategies, physical AV lifecycle management, and integrations between in-room and virtual toolsHands-on Agile leadership experience, backlog management (Jira), and a strong servant-leader mindsetAgile certification (PSPO, CSPO, or equivalent) strongly preferredExperience partnering across architecture, data analytics, UX, security, and change management functionsVendor management experience including feature evaluation, roadmap influence, and contract oversightSecurity-conscious mindset with proven collaboration alongside compliance/governance teamsExceptional communication and stakeholder management skills with ability to influence senior stakeholders and drive alignment across global teamsComfort navigating distributed, hybrid workplaces with stakeholders across time zones and functionsWho You'll Work WithMRH & VMX Squad members: Engineers, Scrum Lead, Product Analyst, Change Manager, QA, and sustaining engineering supportAdjacent squads: Virtual Meeting Experience (VMX), Content Collaboration, Messaging, and Productivity squads for unified experiencesPortfolio Leadership: Product Portfolio Lead, Technical Area Lead, and Portfolio Enablement Manager for vision, funding, and OKR alignmentCross-functional partners:Enterprise Architecture (for standard designs & governance)Global Real Estate (GRE) & Meetings & Events (for room design, buildouts, and AV refresh planning)Security & Risk (for compliance and governance)Data & Analytics (for telemetry and adoption insights)Change & Communications / UX COEs (for adoption, training, and user experience excellence)Additional info*** For US locations only ***In the US, we have a compensation transparency approach.Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.The base salary range for this role begins at $174,000.00 in our lowest cost US region and goes up to $212,666.67 in our highest cost US region. Your recruiting contact can share more about the specific salary range for your preferred location during the hiring process.This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.All Of Our Plans Provide Best In Class CoverageZero dollar ($0) health insurance premiums for BCG employees, spouses, and childrenLow $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugsDental coverage, including up to $5,000 in orthodontia benefitsVision insurance with coverage for both glasses and contact lenses annuallyReimbursement for gym memberships and other fitness activitiesFully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) planPaid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursementGenerous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)Paid sick time on an as needed basisBoston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.BCG is an E - Verify Employer. Click here for more information on E-Verify.