Job Description

Vacancy: Golf Operations Attendant Department: Golf Operations Position: Golf Operations AttendantReports to: Golf Operations SupervisorPurpose of PositionUnder the direction of the Golf Operations Team Leader and/or the Golf Operations Supervisor.The Golf Attendant shall always remain visible. Attendant posture shall be attentive. Attendant shall provide a warm welcome with a smile to any guest and engage in conversation. When possible, always use the guest’s name.Basic FunctionBag Drop Attendants are responsible for looking after Bag Drop as guests arrive by doing the following:• Controls the area outside the Pro Shop to ensure players are ready and their carts/buggies prepared for their game. • Welcome and greet all guests arriving for their round of golf. • Complete Opening & Closing checklists. • Inform Guests where the reception is located. • Obtain guests’ surname and relay that to the reception. • Arrange with Staging to collect the Golf Bag. (Use phrase “Bag for Pick-up”)Duties & ResponsibilitiesGolf Attendants are responsible for Guests leaving the Club with their Golf Bag. This can be done by doing the following:• Assist in the unloading and loading of golf bags from players’ automobiles before and after the game. • Issue rental clubs for those players who have registered in the Pro Shop and have requested such equipment. • Prepare golf carts, pull trolleys, and hire clubs for players ready to start their game. • Direct players to the 1st tee at their starting time. • Maintain the Cart Barn and Bag Room in a clean and presentable way at all times. • Clean carts after each game to ensure they are clean and presentable at all times. • Perform duties of the Starter on the 1st tee as needed. • Perform duties of a Marshall on the course to ensure players are not slowing up other players and to ensure the rules of the game are being adhered to. • Clean clubs and shoes for players after their game. • Collect balls on the range and refill the ball dispenser machine at the Driving Range in accordance with the predetermined schedule. • Assist in the Pro Shop in registering players as required. • Assist the Golf Operation Supervisor in all aspects related to the smooth operation of the golf section, including monitoring/cleaning of Locker Rooms, Pro Shop, and related areas. • Assist in the running of social and competitive events hosted by the club. • Log and report on maintenance repair work of the facility to the Golf Operations Supervisor. • Assist in other duties that may be required from time to time to ensure the smooth operation of the Club.Minimum Skills• Guest and fellow Associate contact skills • Good communication skills (Proficient English language is a must) • Must show own initiative and look for possible challenges/opportunities before they occur and help to implement improvements • Must be responsible and have a good understanding of golf • Be able to demonstrate team leadershipPersonality Profile• Outgoing • Good Communicator • Friendly, polite, and respectful of others • Confident • Patient • Shows InitiativePhysical Requirements• Required to work outside for long periods of time to perform his/her duties • Required to perform manual labour activities • Reasonable physical strength, stamina, and agilityInterested? We look forward to hearing from you!Kindly send your CV to erika.adgc@tuholdings.ae

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