About GradiantGradiant is a global solutions provider for advanced water and wastewater treatment. We are a different kind of water company. With a full suite of differentiated and proprietary end-to-end solutions, powered by the top minds in water, the company serves its clients' mission-critical operations in the world's essential industries. Gradiant’s innovative solutions reduce water used and wastewater discharged, reclaim valuable resources, and renew wastewater into freshwater. Headquartered in Boston and founded at MIT, Gradiant has over 1,000 employees worldwide. Singapore is our Regional Headquarters and home to our Global Innovation Center. Learn more at gradiant. com.
About the RoleWe are looking for a technically skilled Field Service Engineer to support our water and wastewater treatment projects across Malaysia. This is a field-intensive role that requires on-site troubleshooting, system optimization, and close coordination with plant operators and operations & maintenance (O&M) teams. Note: This role may involve support at client facilities in the food & beverage sector, including non-halal (alcoholic beverage) manufacturing plants. Applicants should be comfortable working in such environments, adhering to the highest standards of safety, compliance, and professionalism.
Key ResponsibilitiesPerform on-site troubleshooting, diagnostics, and maintenance of water treatment systems and associated equipment (pumps, valves, membranes, instrumentation). Support system commissioning, start-up, and shutdown activities across various plant sites. Analyze plant data (via SCADA or digital dashboards) to ensure performance meets operational KPIs. Work closely with site-based engineers to resolve critical operational issues. Prepare and submit detailed technical service reports and root cause analysis documentation. Collaborate with internal teams (Engineering, Product, Sales) for continuous improvement and customer satisfaction. Provide basic training and technical guidance to site technicians and plant operators.
RequirementsBachelor’s Degree or Diploma in Engineering (Environmental, Mechanical, Electrical, Mechatronics, or related field). Minimum 3–5 years of hands-on experience in water treatment, wastewater, or process plant operations. Strong understanding of MBR, RO, UF, and conventional water treatment systems. Proficient in using SCADA/DCS and digital tools for performance monitoring and troubleshooting. Willingness to travel frequently, including overnight stays, to support project and client needs. Comfortable working in diverse industrial environments, including alcoholic beverage manufacturing facilities. Able to work independently and be on-call when required.
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