Graduate Admissions Counselor

Job Title: Graduate Admissions CounselorLocation: Kennesaw, GeorgiaRegular/Temporary: RegularFull/Part Time: Full-TimeJob ID: 291508About UsAre you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!Location(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.Job SummarySupports Kennesaw State University by serving as a primary contact and counselor for prospective KSU Graduate Degree seeking students. Assists recruitment efforts by attending regional career fairs to advertise, market and recruit prospective graduate applicants. Serves as the direct contact with assisting prospective graduate students throughout the enrollment process. Responsible for responding to graduate program inquiries for information from prospective students by telephone, walk in and email or live chat. Responsible for maintaining daily and weekly goals to contact prospective students in mid-application and move applications from incomplete to complete and ready for review. Responsible for assisting with graduate student registration and required graduate student counseling while enrolled at KSU.ResponsibilitiesKEY RESPONSIBILITIES: Assists with recruiting graduate students for programs with KSU Represents Kennesaw State University in the most positive manner with prospective, former and current graduate students Interacts effectively with a diverse group of faculty, staff, students and other customers of our department Researches and provides accurate information about academic and transfer policies, admission procedures, and degree programs, including academic requirements Evaluates college transcripts to determine whether students meet admission guidelines. Reads, interprets, and evaluates students¿ academic credentials Collaborates with other departments as necessary to define pathways for admission Interviews and counsels¿ students through the admission process including reviewing credentials, facilitating appointments with appropriate staff, faculty and university departments Manages all aspects of the admission funnel, including judgments on admission status Ensures admitted students complete the enrollment and financial aid process through matriculation Assists with the management all outside recruiting events and travel based on past data and trends Assists with planning, coordination and execution of open houses and information sessions for graduate students Actively recommends and assists with execution of strategies for recruitment and retention of graduate students Contributes and collaborates with departmental staff and other university departments in creation of recruiting and marketing materials Handles all information with tact and discretion and recognizes the confidential nature of university business Serves as a member of the graduate college recruitment teamRequired QualificationsEducational RequirementsBachelor's degree from an accredited institution of higher educationOther Required QualificationsCurrent, valid and unrestricted driver's licenseRequired ExperienceOne (1) year relative work experiencePreferred QualificationsPreferred Educational QualificationsAn advanced degree from an accredited institution of higher education in a related fieldPreferred ExperiencePrior experience using application CRMs preferredAbilitiesKnowledge, Skills, & AbilitiesAble to learn and use operating best practices of the department and the UniversityAble to create and sustain effective working relationships with faculty and staff across a variety of academic disciplines.Able to support learning through performance of essential job functionsAble to handle multiple tasks or projects at one-time meeting assigned deadlinesKNOWLEDGEKnowledge of graduate education admission recruitment practices and understands the requirements for admissions to Graduate ProgramsSkillsExcellent interpersonal, initiative, teamwork, problem-solving, organization, communication (verbal and written), time management, project management, and presentation skillsProficient with computer applications and programs associated with the position (i.e. Microsoft Office suite)Advanced user of Ellucian BannerAdvanced user of TargetX, to include, creation of views, conditional logic, application changes, form cloning and creation, communication plan logic, creation of campaigns and communication plans and manipulation of data within TargetX for export to stakeholdersStrong attention to detail and follow up skillsStrong customer service skills and phone and e-mail etiquetteUSG Core ValuesThe University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.Equal Employment OpportunityKennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.Other InformationThis is not a supervisory position.This position does not have any financial responsibilities.This position will be required to drive.This role is considered a position of trust.This position does not require a purchasing card (P-Card).This position may travel 1% - 24% of the timeBackground CheckStandard EnhancedEducationDMVPer the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screeningresults which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf