TELUS

Growth Manager - Digital Acquisition

Posted: 1 minutes ago

Job Description

DescriptionJoin our team and what we'll accomplish togetherJoin the Digital Sales & Marketing team at TELUS, where we're on a mission to reimagine omnichannel experiences and make digital the channel of choice. We're focused on creating seamless, personalized, and intuitive experiences that drive digital engagement, e-commerce growth, and conversion improvement. Through our customer-centric approach, we aim to optimize investment and improve our customer’s ability to seamlessly interact across all of our touchpoints. As part of the Consumer Marketing & Channels organization, our team is guided by a vision to drive market leadership and unlock the potential in our communities, customers, and team members. If you're passionate about digital innovation and customer experience, we'd love to have you join our team!This is a full-time permanent position.Here’s the impact you’ll makeAs the Growth Manager - Digital Acquisition, you will manage a team of passionate growth marketers owning the digital acquisition strategy and execution roadmap across TELUS.com, the TELUS App and Koodo.com. You will collaborate with cross-functional partners including Marketing, Paid Media, 1:1 Communications and Digital Sales to increase customer acquisition through TELUS’ digital properties. You’ll remove blockers, prioritize roadmap initiatives, and empower your pod to drive measurable growth.Here’s HowBlend creative thinking with analytical synthesis to develop and implement strategies that increase user acquisition and digital growth. Define and own the digital acquisition roadmap across product categories (TELUS Mobility, Home Solutions, Emerging, Koodo).Drive influence across Paid and Owned channels, ensuring effective digital journeys and experiences.Oversee strategic planning and campaign execution aligned with omnichannel acquisition efforts.Lead coordination of digital-only event campaigns and Web as Product strategies for prospects.Collaborate closely with Digital Sales and UX on optimizing pre-checkout and eligibility flows.Support cross-functional testing of digital-exclusive messaging, offers, and creative variations.Track and report digital’s role in influencing new customer acquisition, including app-driven wins.QualificationsYou’re the missing piece of the puzzle6–8 years of experience in digital marketing, growth, or ecommerce acquisition.Excellent stakeholder communication and multitasking ability.Strong understanding of omnichannel media and performance marketing.A proactive and experimental approach to finding new ways to drive digital growth.Experience leading cross-functional teams and managing complex project workflows.Exceptional communication and prioritization skillsComfortable working in a fast-paced, agile environment with cross-functional teamsWe want to work with people who:Share our passion for all things digitalThrive in an agile, lean, and fast-paced environmentSee things from the customer’s point of viewAre curious, collaborative, and constantly learningEmbrace diversity and value new ideasUse data to inform content decisions and measure impactWhat You Can Expect From UsAn environment where your ideas are valued and acted uponFlexible work hours and hybrid work environment A casual, inclusive, and collaborative culture Annual volunteer opportunities and community initiatives Snacks, team lunches, and social events (virtual and in-person) A strong and supportive digital content practice

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