Guest Relation Officer / Receptionist

Posted on Nov 20, 2025TitleGuest Relation Officer / ReceptionistApply beforeDec 30, 2025CityKarachiResponsibilitiesSummary of Job ProfileThe Guest Relations Officer plays a crucial role in providing excellent customer service and maintaining a positive image of the organization. Responsible for managing the front desk, greeting visitors, answering inquiries, and handling incoming calls. Additionally, they assist in administrative tasks and ensure a smooth flow of operations in the reception area.Essential Duties & Responsibilities: Greet and welcome guests courteously and professionally. Manage the reception area by ensuring cleanliness and organization. Answer and direct incoming calls to the appropriate person or department. Provide information to visitors and assist them with inquiries. Handle incoming and outgoing mail and deliveries. Maintain a record of visitor logs and appointments. Assist in administrative tasks such as filing, photocopying, and data entry. Collaborate with other departments to ensure effective communication and coordination. Uphold company policies and procedures to ensure a safe and welcoming environment for all guests and staff.RequirementsKnowledge, Skills, Abilities (KSA’s) required to successfully perform the job: Proficient in Microsoft Office Suite (Word, Excel, Outlook).Familiarity with operating office equipment such as fax machines, printers, and scanners.Ability to operate multi-line phone systems and handle inquiries effectively.Knowledge of basic administrative tasks and office procedures.Strong organizational and multitasking abilitiesProfessional appearance and demeanor.Education, Experience, Licensure, And Certification Required For The Position: Minimum Graduate or equivalent1-3 Years of Experience, Previous experience in a customer service or receptionist role preferredProfessional appearance and demeanor.Competencies Required To Successfully Perform The Job: Technical Competencies Behavioral/General Competencies Communication Skills 1. Excellent interpersonal skills Telephone Etiquette 2. Strong problem-solving skills Organizational Skills 3. Attention to detail Multitasking Ability 4. Positive attitude and willingness to learn Attention to DetailBenefitsExcellent SalaryFuel AllowanceInternet AllowanceMedical InsuranceAnnual LeavesProvident FundEOBIAnnual Bonus