Guide - Freialand-3

Job DescriptionAre You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Possible.You will meet, greet and support our visitors and clients to ensure they have a safe and enjoyable experience during their visit to the attraction.How You Will ContributeYou will:Act as the first point of contact for all visitor enquires and serve as ambassador for the business with a good level of knowledge in all areas of the attraction, taking the opportunities to upsell products and services. Contribute to continuous improvement initiativesMeet, great and direct visitors in an allocated area of the attraction in a helpful and friendly mannerDeliver information to visitors through presentations and demonstrations, and offer and provide visitors with accurate advice, guidance and information about the attractionAlong with colleagues, maintain a safe environment for visitors, ensuring adherence to our health and safety policy and procedures and assist in emergencies and/or evacuation of the attraction as directed by team leader/managerFollow and implement all company policies, procedures and standard operating procedures, including cash handlingEscalate concerns/visitor complaints to the team leader/managerWhat You Will BringA desire to drive your future and accelerate your career and the following experience and knowledge:Excellent social interaction and communication skills and experience working with members of the publicAble to adapt quickly to changing situations and have a flexible approachThrive in giving excellent customer service to individuals and groupsConfident with presenting/demonstrating/public speakingEnjoy working as part of a team and being able to work independently without supervisionHave a naturally courteous natureEye for detailWe offer:Beneficial discounts in employee stores Fully equipped gym and company sports club The opportunity to rent company cabins Free parking and charging stations for electric cars.Relocation Support Available? No Relocation support availableBusiness Unit SummaryWe value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our succesMondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITERJob TypeRegularCustomer SupportAdministration Services