Hôtesse D'accueil

Are you a warm, polished and guest-focused professional who thrives on creating exceptional first impressions?We’re looking for a Restaurant Hostess to join our Food & Beverage team at Mandarin Oriental, Marrakech.As a Restaurant Hostess, you will be the face of our dining experience, welcoming guests with genuine warmth, ensuring seamless seating arrangements, and assisting in delivering a smooth and memorable service.ResponsibilitiesWelcome guests upon arrival and ensure a gracious, efficient seating processManage restaurant reservations and waiting lists using the hotel systemCommunicate effectively with the service team to ensure smooth operationsMaintain a clean and organized reception area at all timesAnticipate guest needs and handle special requests with professionalismSupport the team in upholding Mandarin Oriental’s legendary service standardsRequirementsPrevious experience in a luxury hotel or fine-dining restaurant preferredExcellent communication and interpersonal skillsFluent in Arabic, French and EnglishProfessional appearance, positive attitude, and a genuine passion for hospitalityAvailability to work flexible hours, including weekends and holidays