Head, Card Enablement and Operations

Company DescriptionStandard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.Job DescriptionTo provide direct contracted Operations services (e.g. Human Capital Shared Services, Payroll, Businesses Operations, etc.) to all domains & countries across all geographies. To provide operational leadership and management of the shared execution services in Group Technology and Operations. To provide day to day management of the delivery structures ensuring required Operations capabilities are responsive to the needs of the Group, Corporate Functions & countries, against approved toolboxes.QualificationsType of Qualification: First DegreeField of Study: Information TechnologyExperience RequiredOperations EnablementOperations8-10 yearsExperience of the full lifecycle design and development covering multi-tier environments and markets. Significant experience managing technology in large multi-dimensional corporate environment, preferably financial industry, Managing delivery of 3rd parties and Africa Region experience. Knowledge of Agile and Lean frameworks, methods and practices.8-10 yearsPrior experience managing large teams providing managed services to customers. Experience in managing vendors/suppliers of professional Technology and Operations services. Leadership/management experience across multiple geographies.Additional InformationBehavioural Competencies:Articulating InformationChallenging IdeasConvincing PeopleDeveloping StrategiesDirecting PeopleTechnical Competencies:Business Process ImprovementEmerging Technology MonitoringIT KnowledgeIT Strategy & PlanningService Level Management