Head Host

As a Head Host at The Cadogan you will join our fantastic F&B team who look after each other, our amazing property and our guests.If you are looking to develop your skills and be part of the future of luxury, this is your moment.  Primary Responsibilities Include Manage restaurant reservations, including booking, confirming, and adjusting reservations as needed. Supervise and mentor hostess team members. Create and maintain work schedules for the hostess team. Conduct performance evaluations and provide constructive feedback. Collaborate with the Hotel team to ensure a high level of service and guest satisfaction. Address and resolve guest complaints or concerns promptly and courteously and escalate as necessary About Us    Watch as our doors gracefully open onto a glamorous stage and enter The Cadogan. Marvel at our exquisite decor and listen as echoes of Oscar Wilde's everlasting conversations with confidantes prevail within our walls. At The Cadogan, guests discreetly come in and out, returning from gleeful shopping sessions or seeking a comfortable seat for a delicious afternoon tea while others, equipped to serve an ace with their companions, head to our private tennis court. In the heart of Chelsea, great minds and legendary characters gather — take a seat and grab a drink; you are cordially invited to linger amongst them and join the scenes of our iconic London hotel. Join us and achieve the truly exceptional. The Belmond & LVMH Family   The Cadogan is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.  RequirementsWhat You Bring: Warm, genuine and approachable character Excellent team working skills Great attention to detail Experience in a similar role within 5-star luxury hotel Applicants must have eligibility to work in the UK. BenefitsWhat We Offer:  The Cadogan we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:Competitive salaries with generous service charge Complimentary and preferred rate experiences at our iconic destinations as well as Guest Experiences here on site Dedicated hospitality-specific benefits platform and many more   We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.