Head, Insurance Automation

Company DescriptionStandard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.Job DescriptionTo lead the strategic roadmap for intelligent automation initiatives, including the implementation of Robotic Process Automation (RPA) programmes and the application of artificial intelligence (AI) technologies to automate and improve operational business processes. To drive business enablement practices, processes and systems to enable customer value add through effective and efficient service delivery, maximising service revenue and optimising operating profit.QualificationsType of Qualification: First DegreeField of Study: Information TechnologyExperience RequiredIntelligent AutomationOperations5-7 yearsExperience in Automation (BPM, RPA, Machine Learning, and Artificial Intelligence), Operational Excellence approaches and methods (Lean agile delivery, DevOps, Lean thinking, Process excellence, System & Management Thinking). Deep Understanding of automation and emerging technology solutions i.e. BPM, Robotics Process Automation, Cognitive automation and Data / process integration . Experience deploying best practices for Process Excellence, RPA and Automation within a mid - large organisation5-7 yearsStrong presence and leadership skills; Ability to communicate effectively across organizational levels and with various audiences; Strong ability to influence and lead diverse groups to achieve desired results; Ability to work independently, set and manage plans, achieve results; Highly organized and able to effectively multi-task and plan/manage deliverables; Demonstrated ability to drive action and sustain momentum to achieve resultsAdditional InformationBehavioural Competencies:Articulating InformationConvincing PeopleDeveloping StrategiesEmbracing ChangeExamining InformationExploring PossibilitiesGenerating IdeasInterpreting DataMaking DecisionsMeeting TimescalesProviding InsightsSeizing OpportunitiesTechnical Competencies:Automation EnablementAutomationBusiness Process ImprovementChange Control and Management (IT)Emerging Technology MonitoringIT Strategy & Planning