Head of Business Architecture

Head of Business ArchitectureCompetitive SalaryUK / HybridPermanentClosing date –30th November 2025We make health happenAt Bupa, we’re here to help people live longer, healthier, happier lives – and make a better world. As a global healthcare provider and insurer with no shareholders, our customers are at the heart of everything we do. The Head of Business Architecture role sits within our UK Insurance (UKI) Change & Transformation team, where we’re driving forward ambitious change programmes that improve customer outcomes, streamline operations, and future-proof our services. You will play a key role in shaping how we deliver transformation across the business – helping us work smarter, faster, and more effectively. You’ll lead the development and adoption of our business architecture framework, ensuring it aligns with our strategic goals and supports our mission to make health happen for our customers and our people.Key ResponsibilitiesDevelop and maintain business architecture framework to supports strategic direction.Align business processes and IT systems to deliver scalable, secure, and flexible solutions.Lead and inspire a team of Business Architects (circa 24)Collaborate with senior stakeholders across business and IT to design integrated solutions.Act as a trusted advisor to the Executive Team and Centres of Excellence.Champion agile and product-led ways of workingDefine and track KPIs to measure success and influence delivery roadmaps.Drive a culture of continuous improvement, integrity, and customer-centricity.Ensure governance, compliance, and risk managementWhat We’re Looking ForProven track record of leading business architecture initiatives in a large-scale corporate environmentSenior business architect with extensive experience of business and IT transformationStrong understanding of insurance operations and technology landscapes.Ability to lead and inspire teams, with a track record of developing high-performing communities – especially business architectsGravitas to influence and challenge stakeholders to achieve strategic objectivesExperience in agile methodologies and product-led delivery.A mindset focused on innovation, continuous improvement, and customer outcomes.Confidence in managing risk, governance, and regulatory compliance.BenefitsOur benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family-friendly benefits. Joining Bupa in this role you’ll receive the following benefits and more:Management Bonus SchemeCar allowance (paid as cash)Private Medical Insurance – Family coverEnhanced pension and life insurance25 days annual leave, increasing through length of serviceDiscounts on Bupa products and servicesFree health check-up Why BupaWe’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”. We champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you’re treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.