Head of Business Management (Technology)

Titan Wealth is a fast-growing wealth management business, both in the UK and internationally. It has evolved a fairer, more efficient and effective business model, structured to deliver leading advice-led wealth management services, giving financial advisers and their clients the best opportunity to fulfil their dreams and ambitions.We provide a dynamic work environment full of opportunity, one where both individual and team initiative and contribution is encouraged, so that together we can deliver better outcomes for our clients over the long term.The roleThis critical role acts as the operational and strategic right hand to the Group CTO, providing oversight across financials, risk, suppliers, governance, and delivery. With a focus on data-driven insights, process optimisation, and stakeholder alignment, the Technology Business Manager ensures the smooth and efficient execution of the technology strategy across the organisation.ResponsibilitiesOperational Dashboard Management – Own the creation and maintenance of an executive-level dashboard providing real-time visibility on key technology metrics (finance, suppliers, risks, delivery, people, etc.)Financial Oversight & Reporting – Track budget vs actual spend, forecast future spend, explain variances, and ensure cost control across the technology function in collaboration and partnership with the Finance teamSupplier & Vendor Management – Maintain supplier oversight, track contract renewals, schedule supplier reviews, assess performance, and monitor spend across vendorsRisk & Audit Management – Identify, track, and manage technology risks, including operational risks, technical debt, security vulnerabilities, and audit actionsDelivery & Agile Metrics – Aggregate and report on project risks/issues, Agile performance metrics (Power BI dashboards), and track progress on forecasted business benefitsTechnology Workforce Insights – Maintain org structures, track performance ratings, e-learning completion, department objectives, and individual/team performanceGovernance & Decision Support – Ensure technology governance frameworks are followed, including the IT Product Prioritisation Process, supporting leadership with structured decision-making insightsTechnology Communications & Stakeholder Management – Act as a key liaison between the Group CTO, leadership team, and other stakeholders to ensure alignment on prioritiesProcess Optimisation & Operational Efficiency – Identify inefficiencies in operational workflows and recommend improvements to enhance productivityAd-Hoc Strategic Initiatives – Support the Group CTO with special projects, board reporting, and any urgent initiatives requiring structured executionAdhere to all FCA regulations and Consumer Duty outcomesRequirementsFinancial & Budgeting Expertise – A strong grasp of financial management, budgeting, and forecasting, ideally with an accounting qualification (e.g., CIMA, ACCA, ACA) or equivalent experience in managing technology budgetsTechnology & Operational Insight – Experience working within a technology function, understanding IT delivery, supplier management, risk, and governanceData & Reporting Skills – Proficiency in Power BI, Excel, and data analytics to build and maintain operational dashboards, with the ability to interpret and present complex data clearlyStakeholder Management & Communication – Strong ability to engage and influence senior technology leaders, suppliers, and finance teams, ensuring alignment and effective decision-makingProcess & Governance Knowledge – Understanding of risk management, audit processes, and technology governance frameworks, particularly in tracking and mitigating operational and project risksProject & Agile Delivery Awareness – Familiarity with Agile methodologies, technology delivery metrics, and business case tracking, ensuring accurate reporting on project progress and business benefits. Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of:Creativity – we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors.Commitment – we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile.Collaboration – we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement.Terms Competitive salary Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) 25 days Annual Leave + public holidays Buy and sell holidays up to 5 days Office Christmas close (3-days) A range of benefits which includes private medical insurance, Group life insurance, and income protection insurance Hybrid working Further education and training support Discretionary performance related bonus Confidential Employee Assistance Programme 2 days per year for voluntary work And lots of flexible benefits to choose from!The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.