Head of KAM Discount, Drug, eCom, 100% (d/f/m)

About this Position The Head of Key Account Management Switzerland is responsible for leading key customer relationships in the retail and e-Commerce sectors, with a focus on strategic planning, negotiation, and business development. The role includes direct management of Otto’s and oversight of a team handling major Swiss accounts in discount, drug and e-commerce. The role directly reports to the Head of Sales for Switzerland.What You´ll Do Lead and coach a team of 3 Key Account Managers and 1 Sales Assistant Directly manage strategic customers, including annual negotiations and business planningEnsure strong customer relationships and business growth across discount-, drugstore-, department store and e-commerce-channels through team leadership and strategic guidanceNegotiate and approve trade terms, pricing strategies, and promotional activitiesMonitor sales performance, forecast accuracy, and budget compliance across all accountsAnalyze market trends, customer data, and competitor activity to identify growth opportunities What makes you a good fit Strong leadership and people management skills Excellent communication, negotiation, and relationship-building abilities Strategic mindset with proven experience in driving growth and managing complex FMCG negotiations Data-driven decision-making and strong analytical skills Ability to collaborate cross-functionally and influence stakeholders Organized, proactive, and resilient under pressure Hands-on experience with trade terms and P&L responsibility Fluent in German and English (written and spoken) Degree in Business, Economics, Marketing, or related field Minimum 5 years’ experience in key account management or sales within FMCG Some perks of joining HenkelFurther education and training in an international environmentSmart working with modern & digital workplacesInternational environment & networking cultureHome office option depending on the scope of dutiesFlexible working hoursAttractive salaryHealth promotion and fitness cooperationDiscount portalsAt Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.