Head of Ocean Freight and Road Freight

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.Who finds the right solutions at the right time? You do! Then we need to hear from you. Grab this unique opportunity to join the best Freight forward company, - DHL Global Forwarding has an opening for a Head of Ocean Freight and Road Freight in Kampala, Uganda. Join us in connecting people and improving lives!In this Head of Ocean Freight and Road Freight position Overall Goals / Typical MeasuresGrow Market Share: Drive growth in both OFR and RFR segments.P&L Responsibility: Full P&L responsibility for both OFR and RFR, ensuring delivery to agreed budget. Compliance: Ensure compliance with industry and internal DGF policies and standards for both OFR and RFR.Customer Solutions Development: Participate in the development and implementation of customer solutions for new accounts.Resource Management: Ensure optimal resourcing of OFR and RFR to meet service standards.Customer Relationship Management: Visit customers to maintain relationships, research needs, and monitor satisfaction.Supplier Management: Maintain relationships with suppliers and manage their performance.Profitability Monitoring: Monitor profitability of OFR, RFR, customers, and shipments.Estimates and RFQs: Oversee and assist with estimates and RFQs/tenders.Invoice Processing: Ensure timely processing of invoices in line with DGF financial controls.Continuous Improvement: Implement First Choice, Station Improvements, and adherence to quality policies.Reporting: Produce weekly, monthly, and ad-hoc reports as required by management.Service Level Improvement: Improve service levels, internal KPIs, customer satisfaction, and adherence to SLAs.Revenue Growth: Collaborate with sales to grow OFR and RFR revenue and market share.Tariff Management: Own and maintain 'Country ACC tariffs', RFQs/tenders.People Management High-Performance Culture: Develop a high-performance service culture within the functional department.Organizational Structure: Plan, organize, and direct an efficient functional department.KPI Development: Develop KPIs with team members and monitor individual performance.Training and Development: Identify training needs and opportunities for skill development.Employee Engagement: Foster employee satisfaction and commitment to achieve objectives.Job Requirements.Industry Knowledge: In-depth knowledge of freight forwarding, specifically OFR and RFR products.Leadership Skills: Strong leadership and management capabilities.Stakeholder Relationship Skills: Outstanding skills in managing stakeholder relationships.Team Collaboration: Ability to work in a team environment and transfer knowledge effectively.Time Management: Strong punctuality and time management skills.Problem-Solving: Strong problem-solving mentality and sound judgment in risk management.Computer Literacy: Proficient in all MS Programs.Now, here is what we need from you!Business:Customer Orientation: Focused on understanding and meeting customer needs.Planning & Organizing: Sets clear goals and efficiently organizes activities.Decision Making: Makes timely and sound decisions based on analysis.LeadershipDeveloping People: Facilitates growth through coaching and mentoring.Building and Leading Teams: Attracts and develops talent; fosters teamworkPersonal Influencing: Persuades others and gains commitment.Communication: Provides clear and concise information; listens effectively.Commitment to Excel: Strives for high standards and extraordinary results.Expected Years Of ExperienceMinimum of 8 years in the logistics industry, with at least 5 years in a managerial position.Expected Educational QualificationsMA in Business Management or a related field; additional qualifications in logistics are a plusWe offer:Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.Possible further career developmentCompetitive salaryWhy join DHL Global Forwarding?We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.htmlOur TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:The largest global network with more than :30,000 passionate employeesThe most efficient processes and fastest response timesThe best solutions and best customer serviceOur Vision: The Logistics Company for the World.Our Mission: Excellence. Simply Delivered.Our Purpose: Connecting People, improving lives.Our Values: Respect & ResultsOur Goals: Employer, Provider, and Investment of Choice, Living ResponsibilityDHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.