Head of Operations

About AssetStone AssetStone is a special situations lender providing short-term, asset-backed funding to clients navigating time-sensitive or complex financial needs. We have a special focus on Real Estate and Corporate finance, however, many of our clients’ requirements involve a variety of different asset classes. We’re agile, strategic, and deeply experienced in delivering bespoke lending structures. We’re looking for an experienced Operations Manager who understands the mechanics of short-term lending and has strong exposure to real estate finance. The Role This is a hands-on operations role for someone who thrives in a fast-paced, entrepreneurial environment and has a strong grasp of real estate-backed lending transactions. You’ll play a key role in ensuring deals move efficiently from origination through to execution and repayment, while improving operational systems and workflows. Key Responsibilities:Oversee the end-to-end operational process for loans, including documentation, drawdowns, repayments, and redemptionsManage relationships with third-party service providers including solicitors, valuers, surveyors, insurers etcEnsuring all data management and input is done at the highest of standardsManagement of existing loans and assetsEnsure compliance with all relevant regulations and internal policiesImplement and refine internal systems to support a scalable, efficient operationTrack and report loan performance, renewals, and deadlinesLiaise with founders on deal execution and client onboardingSupport investor/lender reporting and internal audit readinessContribute to continuous process improvement and workflow optimisationRequirements3+ years of hands-on experience in lending operations, ideally within short-term,asset-backed, or real estate-focused financeStrong understanding of UK property transactions, title/legal processes, and lending complianceOperationally minded – excellent with detail, processes, and proactive issue-solvingAbility to work autonomously and handle complex workflows with multiple stakeholdersComfortable in a lean team and fast-paced lending environmentFamiliar with loan management software, Excel, CRM/project toolsExcellent communication and interpersonal skillsBeneficial to HaveExperience in a boutique lender, private credit, or bridging finance environmentFamiliarity with special situations, distressed assets, or development financeBackground in legal, real estate agency, or property development administrationWhat We OfferCompetitive salary (£50K+ depending on experience)4 days in-office (London-based) with some flexibilityOpportunity to build and shape the operations function within a growing lenderInvolvement in high-value, strategic, and fast-moving dealsExposure to real estate, finance, and investment professionalsCareer progression opportunities as the business scales