Head of Revenue Operations (f/m/x)

You've seen the chaos. Bloated tech stacks, pointless KPIs, siloed functions, over-engineered workflows that no one uses. You've always known there's a better way, and now you get to build it.This role is your RevOps holy grail: the chance to create the kind of SMB and ecommerce GTM engine that just works. It's simple. It's smart. It scales. You'll be both architect and operator, leading a high-performance team while personally digging into the work that matters.You're joining a company and leadership team that gets it. You'll have the air cover, resourcing, and cultural support to move fast, stay lean, and build the high-output RevOps function you've always wanted. You report directly to the VP of RevOps, your thought partner, your amplifier, and your sparring partner.Location: Berlin or Remote (Germany / Spain / Poland)What You'll Own Lead the RevOps Team: Grow and guide a cross-functional team covering Sales, CS, Marketing Ops, Systems, and BI. Be hands-on, improve workflows, and set high standards. Drive Marketing Operations: Work with Marketing to build strong attribution, lead funnels, and campaign tracking. Improve automation and lead scoring to boost results. Optimize Sales & CS Processes: Oversee the full customer journey for high-volume SMB deals. Streamline segmentation, routing, compensation, and service levels. Manage the Tech Stack: Own tools like Salesforce, Chargebee, and Pardot. Simplify systems, automate where possible, and keep data clean and useful. Build Revenue Infrastructure: Develop lead-to-cash, churn, and expansion tracking. Align metrics with Finance and BI for clear forecasting and reporting. Design Processes & KPIs: Define how GTM teams work together. Lead territory planning, forecasting, and performance tracking to help teams hit goals efficientlyWhat You BringMust-HavesA couple of years in B2B SaaS RevOps, with deep experience in SMB and ecommerce revenue enginesProven domain expertise across Marketing Ops, Sales Ops, and CS Ops—not just familiarityAbility to design and own scalable systems, campaigns, and GTM architecture end-to-endFluent in Salesforce, Chargebee, Planhat, HubSpot (or similar), and GTM toolingExperience managing a RevOps team across multiple functions (Marketing, Sales, CS, BI, Systems)Hands-on operator, you've built flows, owned dashboards, debugged sync issues, and designed campaign logic personally. Nice-to-HavesFamiliarity with high-volume PLG or hybrid inbound/self-serve funnelsSQL,Tableau literacyExperience supporting marketing-led growth or paid media-heavy funnelsM&A or post-acquisition system integration experience a big plus What You GetA leadership team that deeply values RevOps, not as a service desk, but as a strategic functionDirect impact on how the business grows and scalesFull ownership of the GTM ops machine: design it, build it, run itA culture that respects builders, not blockersA team of smart, ambitious, no-bullshit operators who want to do things rightWhat This Role Is NOTIt's not a glorified project manager roleIt's not a systems-only roleIt's not a dashboard jockey or ticket-takerIt's not a bandaid fixer for bad GTM strategyIt is the home for someone who knows how GTM should run, and is ready to build that realityWhy join us?Join a profitable company with a significant technological focus on simplicityCollaborate between GTM, product and finance teams, directly contributing to our growth strategyBe part of a flexible, minimal-hierarchy company where you can bounce off ideas and grow within an open-minded teamPersonal growth investment with a clear career path, internal mobility options, mentorship, and an annual development stipend (€2,000)Own your role without micromanagement, supported by a collaborative team in a low-pressure environment designed for focused, impactful workEnjoy flexible remote work in Germany, with options for a hybrid setup from ShiftTower, BerlinMental health support via Nilo.health and access to a range of company benefits like Urban Sports Club, JobRad, BVG ticket support, and moreOption to work remotely for two months from any location worldwide