Head of Services - Wales

The National Autistic Society is here to transform lives, challenge perceptions and build a society that works for autistic people.We support people to understand their diagnosis and how this may impact on their life and the lives of those around them. Our residential services provide accommodation and support for autistic adults 52 weeks a year, 24 hours a day in urban and rural settings. We also provide supported living services for autistic adults who need extra help to live in their own homes or within our accommodation, whether as tenants or owner occupiers, living alone, or with others.Visit our website to find out more about who we are and what we do: https://www.autism.org.uk/Who We Are Looking ForWe are seeking to appoint an experienced manager to the role of Head of Services. This is an exciting career development opportunity.All About The RoleThe Head of Adult Services - Wales is a key senior leader within the Adult Services Directorate, holding full strategic and operational accountability through service managers for services across Wales.This role supports autistic people and people with learning disabilities to live fulfilling, independent lives in line with our charity’s mission and values. The postholder will operate with a high degree of autonomy, confidently managing risk, driving change, and ensuring excellence in service delivery.As a visible and values-led leader, you will lead local implementation of national strategy, ensure quality and regulatory compliance, and foster a culture of dignity, inclusion, and continuous improvement.You’ll be expected to hit the ground running, escalate appropriately, and take a hands-on approach where needed—bringing integrity, courage, and commitment to the people we support.And InvolvesStrategic Leadership and Service PlanningOperational Service ManagementRisk and Escalation LeadershipQuality Assurance, Governance, and RegulationFinancial and Resource ManagementWorkforce Leadership and CulturePerson-Centred and Inclusive PracticePartnership and External EngagementThis is a Full Time/Permanent Position, working 35 Hours Per Week. The Salary for this role is from £65,000 - £70,000 per annum dependent on experience.Click Here For The Job DescriptionWhat we can offer you:Auto-enrolled Pension Scheme25 days annual leave with the option to buy or sell annual leave every yearExcellent induction, training and development programme including training about autismOnline staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!Healthcare Cash Plan (for permanent staff members)Life Assurance at 2 x base salaryA portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)Access to a 24-hour Employee Assistance Programme & counselling programmeFree access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family members for free!Eligibility for a Blue Light CardEnhanced overtime. Additional payments for sleep-in and on callJoin the Team Scheme - Refer a friend and receive £200Where You Will Be WorkingYou will be home based, but regional travel will be expected to the services within the area. Some national travel will be expected also on an adhoc basis.About Our Application ProcessWhen providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.To protect our autistic adults, all staff are required to have a criminal background check. Possession of an Enhanced Criminal Records Check either on the Update Service or conducted within the last 12 months would be preferable but not essential.Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.We are an equal opportunities employer.