Head of Supply Chain Management (SCM)

When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa.Certified by the Top Employer Institute 2025.Role Purpose/Business Unit: The Head of Supply Chain DRC (“HoSCM DRC”) is accountable for the execution of the TowerCo’s supply chain strategy to support the business strategy and performance in accordance with our strategic sourcing practices, Buying Code and Health & Safety principles. The HoSCM DRC will be responsible for building strong relationships across all relevant business functions and be the ambassador of TowerCo’s creating credibility and driving commercial performance throughout the extended supply chain. Delivering excellent service in the region/local market, acting as the single point of contact for SCM within the TowerCo for the DRC Market Act as a catalyst for the successful adoption of Key Supply Chain “needle-moving” process improvement that result in efficiencies, effectiveness and standardization. Proactively maintain an external industry perspective through SCM Benchmarking and Best Practice, thus engaging with industry peers and other relevant players in the market to identify best practices and implement them across the process landscape. Finding continuous improvement opportunities and delivering projects with the goal to establish a world-class supply chain. Your responsibilities will include:Accountable for delivering world-class process performance and unmatched user experience while proactively mitigating risk Drive SCM Performance and Strategic KPIs across DRC market Design and implement SCM processes and policies Collaborate with the TowerCo’s leadership, and other key stakeholders across the DRC market to develop a Process Strategy Roadmap and transferring the strategic vision into execution and measurable results, keeping the SCM function accountable and provide stability. Design suitable governance structures t to ensure SCM function`s requirements and KPIs are monitored, robustly driven, and are achieved Ensure business needs are being represented and incorporated into procurement and logistics plans and execution Partner with the business in driving robust demand management practices to deliver the best possible outcomes for savings, cost, quality, delivery, and ensure interlock with Finance and business owners Drive and implement procurement and logistics strategy, operational excellence and special projects to support TowerCo’s strategy and performance Exercises control over direct and in-direct resources and accountability for SCM end resultsDrive operational excellence in Networks & Enterprise logistics operations in accordance with key performance indicators and operational targets Identify and deliver commercial best practices and synergy benefits through effective collaboration across key stakeholders Ensures internal customer satisfaction with SCM performance within the TowerCo including relationship management of key internal stakeholders Establishing a service review process through the tracking of KPI’s and performance, managing local budgets in line with agreed targetsCommunicate & EngageCommunicate overall supply chain vision, strategy, and guiding principles across the TowerCo Manage stakeholder relations at an executive level and ensure “buy-in” from key stakeholders for major supply chain initiatives, KPIs and overall SCM performance expectations Influence, challenge existing cost structures to drive structural change and cost savings and overall performance Manage & Develop our PeopleLead the supply chain function in accordance with the TowerCo’s leadership values and principles Clearly communicate performance expectations and drive effective performance management for SCM & Logistics staff Create an environment where coaching, mentoring, talent development and succession planning are embedded in the culture and act as a mentor and coach of selected talent Develop plans and actions to improve employee engagement and satisfaction Demand Planning and BudgetPrepare annual demand plans for SCM & Logistics and facilitate approval Prepare, manage, monitor and report on annual SCM & Logistics OPEX budgetSystems & ToolsSupport in driving the implementation of supply chain systems & tools Make recommendations on potential tools to drive efficiencies. The ideal candidate for this role will have:University degree, Post Degree will be advantage. Ten years of relevant Procurement, Logistics, Finance or Telecom experience Excellent insight into telecommunications business and market, both from a commercial and technical perspectiveExperience in both procurement and logistics operationsStrong leadership skills, people management experience and experience in managing/leading in a matrix TowerCoExcellent communication and negotiation skillsIntegrity and business ethicsCross-functional thinking and actingAnalytical, data-driven, and solution-oriented mindset Ability to thrive under pressure in a fast-paced, high-growth environment Role RequirementsSupply Market Dynamics and InsightsHas a clear understanding of global/regional/local industry trends, economic, financial and market dynamics, commercial models and demonstrates business foresight to contribute to global category strategy and / or enable delivery of effective sourcing activities Solid understanding of TowerCo operations, telecom rollout dynamics, and multi-stakeholder environments Commercial Contract Management Protects TowerCo’s interests by developing commercial contracts based on thorough understanding of legal and ethical environments and manages contract related KPIs and ensure minimal value leakage Demand Optimisation Analyse data and generate insights to question and influence local business requirements to optimize demand linked to local business strategy and budget Procurement Negotiation Ability to support centrally led complex and high value negotiations as well as lead local tactical negotiations by applying creative models, leveraging various cost programs and using various behavioural techniques to achieve best commercial outcome for TowerCo Business Partnering Demonstrates robust understanding of business, identifies and prioritises stakeholders, builds sustainable relationships to drive increased business performance and best value outcomes Warehouse/inventory management Strategic Logistics Planning & Optimization – Develop and implement efficient logistics strategies to streamline transportation, distribution, and inventory management. Ensure cost-effectiveness while maintaining service quality and timely deliveries Warehouse Operations & Inventory Control– Oversee warehouse processes, including receiving, storing, and dispatching goods. Implement best practices for inventory management, minimizing waste, and optimizing storage capacity Logistics Drive local DRC market supply and demand planning using blueprint from Group or other best practises. Supporting the implementation of regional logistics strategy, operational excellence and KPIs Closing date for Applications: 20 November 2025. The base location for this role is Kinshasa, DRC. The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.