Head of Talent and L&D

Location: Hybrid ( 4 days a week in the office) / UK Travel RequiredEmployment Type: Full-TimeIndustry: Recruitment / StaffingAbout the RoleWe are seeking an experienced and dynamic Head of Talent to join our recruitment agency and take full ownership of our people strategy. This is a highly impactful, commercially aligned role combining Talent Acquisition, Coaching & Development, and Learning & Development leadership across the organisation.This isn’t a typical internal TA role, it’s a strategic and hands-on position where you will shape hiring strategy, develop and upskill our consultants, influence culture, and play a critical role in the growth of our people and performance across all offices.If you’re passionate about recruitment excellence, developing talent, and building high-performing teams, this is a career-defining opportunity.Key ResponsibilitiesTalent Acquisition (Internal Hiring)Own the end-to-end internal hiring strategy across all divisions.Build pipelines of emerging, experienced, and senior recruiters.Partner with Directors to understand business needs, headcount planning and succession.Drive employer brand initiatives and talent attraction campaigns.Implement data-led hiring processes and strong assessment methodology.Learning & DevelopmentDesign, deliver and oversee L&D programmes across all levels, from trainee to senior management.Build structured onboarding, induction and continuous development pathways.Run coaching sessions, workshops and performance clinics.Support managers through capability development, feedback models and leadership coaching.Create training that improves performance, retention and billings.Coaching & People DevelopmentMentor consultants and leaders individually and in groups.Provide ongoing coaching that strengthens performance, behaviours and best practice.Support team leads with management capability and performance frameworks.Champion a culture of transparency, improvement and accountability.People Strategy & LeadershipWork closely with the SLT and Directors to align talent strategy with company growth plans.Introduce scalable talent frameworks across attraction, retention, capability and culture.Bring innovation to internal talent processes and development programmes.Be a visible cultural ambassador across the organisation.Travel RequirementsRegular travel to regional offices to support internal hiring, coaching, training and team development.Ability to work flexibly, with occasional overnight stays where required.Experience & RequirementsPrevious experience in a Head of Talent, Internal Talent Lead, L&D Lead, or Talent Development role within a recruitment agency is essential.Strong operational and strategic awareness of how agencies function, scale and perform.Proven success designing and delivering training, coaching and L&D frameworks.Ability to influence at senior level and work collaboratively across the business.Confident communicator with excellent presentation and facilitation skills.Commercial mindset with an understanding of revenue impact and performance levers.Passionate about people development and culture-building.Willingness to travel to multiple UK offices on a regular basis.What We OfferA high-impact leadership role in a growing recruitment business.Autonomy to build and shape the entire talent strategy.Opportunity to develop high-performing consultants and future industry leaders.Investment in your ideas, L&D innovation and long-term career progression.Competitive salary + performance-based incentives.