Head Regional Savings Account Manager

About the RoleThe position requires deep engagement to drive sustainable household banking and strengthen the SA performance across channels through developing and executing a product (SA) strategy, managing SA portfolio, and leading a team of Regional Savings Account Managers. The incumbent will be a key catalyst for building a strong liability book by driving acquisition, digital adoption and primary usage through cross selling which includes products line RD/FD, Investment, YSL, MF, lending & credit cards hence increasing product penetration. S/he should be able to provide the necessary product support as required by the regional savings account managers to deliver on defined objective of building a sustainable savings account book thereby being a catalyst towards building liability book for the country. The incumbent will have to continuously monitor and optimize business quality, productivity, and compliance. S/he should possess strong SA product knowledge and should have relevant field experience of driving the overall business through active engagement with regional leadership.ResponsibilitiesStrategy and Planning Should have the ability to define as well as execute product strategy, vision, and roadmap by leading Regional Savings Account Managers.Should have the ability to effectively engage with cluster/regional/zonal management and articulate/present the progress on defined business objectives to senior leadership.Should work smartly to manage his relationships with multiple layers across zones and other cross functional teams and product support groups.Effectively collaborate with relevant stakeholders to develop and implement go-to-market strategies.Effectively use positive influencers and counter negative influencers to drive and meet business objectives.Lead training initiatives to upskill teams on product knowledge and sales pitches for SA and investments.Revenue KPIs SA Book GrowthSA CIB growthSA NAV GrowthOverall portfolio growth including NRV, PPI etc.Other Strategic components High Value sourcingBranch activation on sourcingEmployee activation and productivity enhancementDigital adoption on onboarding of accountsDrive attachment in SA customer basePolicies, Processes & ProceduresFoster high standards in customer onboarding, and work towards mitigating risks arising out of Mule/ AML, strengthen compliance culture towards Household business.Ensuring implementation of the risk policies and processes and ensure that existing business meets the stipulated regulatory guidelines.Should continuously monitor the sourcing quality and bring forth any anomalies across all markets through cross sell & payment activation.Manage recall through on-ground training initiatives.Drive SA FTR.Cross-selling RD/FD, Investment.Driving centrally strategized agendas successfully through RSAMs.Team management of RSAM bucket/s.Accountable for building the overall SA book, NRV growth for the region.Drive the SA acquisition, CIB book growth strategically by providing necessary support/ analytics to the regional managers across the country.Define key performance indicators (KPI) and metrics to monitor portfolio health.Enhance customer experience by cross-selling RD/FD, Investment, Mutual Funds, hence building a sustainable SA Book growth.Drive digital activation, account aggregator penetration, consistent usage of digital channels, tax payments.Build strong partnerships with RWA’s, key societies, clubs/ associations to promote family-based banking solutions and leverage cross-sell opportunities for household business.Track teams’ productivity across parameters and monitor daily book movement along with the sourcing quality of the region.Provides expertise to field teams on overall business that includes Acquisition, Retention and Enhancements in SA AMB.Maintain the quality of SA business in line with the stated organization and regulatory objectives.Actively engage with the leadership across all regions and drive the centrally strategized agenda for the assigned geography effectively.Develop an understanding of problems faced by customers and employ existing or new methods to find solutions timely.Analyze business trends and market offerings to help in fine-tuning customer offerings. Help build product features to suit market requirements.Drive digital banking adoption for SA and investment products.People ManagementManaging internal and external stakeholders and demonstrate good Interpersonal skills to facilitate stakeholder support on all processes/system alignment.Individual with a go-getter attitude, should be able to work independently by collaborating with multiple business groups in driving bank's SA and investment business strategy.Education · Essential: Post-Graduate, CA or MBA from a recognized university · Preferred: MBA From premium business schools will be preferred