Healthcare Operations Script Writer | $115/hr Remote

Crossing Hurdles is a recruitment firm. We refer top candidates to our partners working with the world’s leading AI research labs to help build and train cutting-edge AI models.Position: Specialty Pharmacy Insurance Verification Script WriterType: Hourly ContractCompensation: $60–$115/hourLocation: RemoteDuration: Project-basedCommitment: 10–40 hours/week, contractor (independent)Role ResponsibilitiesDevelop and refine structured phone call scripts for collecting insurance eligibility and benefits details for specialty medicationsTranslate payer requirements and notes into clear, natural-language questions that ensure accurate and auditable responsesIncorporate payer-specific nuances such as medical vs. pharmacy benefits, prior authorization rules, step therapy, and specialty distribution pathwaysContinuously improve scripts based on feedback from QA and real-world payer interaction outcomesMaintain consistency, accuracy, and compliance across all telephone script documentationIdeal QualificationsBackground in specialty pharmacy operations, payer communications, or benefits investigationStrong understanding of insurance concepts for specialty medications, including coverage restrictions, NDC, J-codes, HCPCS, and ICD-10Proven ability to write precise, conversational scripts for extracting complete payer informationExcellent written communication and documentation skills with attention to detailExperience conducting payer calls or benefits verification is a plusApplication process: (Takes 20 min)Upload resumeAI interview based on your resume (15 min)Submit form